Senior Business Intelligence Analyst

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Seeking a dedicated professional to enhance credit risk decision-making through quantitative and qualitative data analysis of patterns, insights, and trends for all lending products. Responsibilities include delivering strategic insights into lending product performance, measuring business impact, preparing professional presentations for senior management, and leading business optimization efforts. This role requires strong analytical skills, proficiency in data querying and visualization tools, and communicating complex insights effectively.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into credit risk
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations to support business decisions
• Lead projects to understand requirements and propose key analytical solutions to drive effective decision-making and influence business objectives
• Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
• Collaborate with multiple business units and senior management to accomplish business unit objectives
• Effectively communicate data outcomes to business stakeholders and leadership
• Mentor and guide less experienced analysts
• Perform other duties as assigned

Qualifications

• 4+ years of experience in data analysis and reporting
• Complete knowledge and understanding of business area/specialization
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Advanced knowledge of standard ETL tools and techniques
• Advanced knowledge of data warehousing, data cleaning, and other analytical techniques required for data usage
• Advanced skill in complex data manipulation across multiple tables
• Effective in using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Skill communicating data analysis and visualizations to nontechnical and senior audiences
• Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
• Advanced SQL, R, Python, SAS, or related analytical tool skills
• Advanced Tableau, Power BI, or related data visualization tool skills
• Advanced Microsoft Excel and PowerPoint skills
• Bachelor's degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or in a related field

Desired Qualifications

• Advanced degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * FORTUNE 100 Best Companies to Work For 2026 * Yello and WayUp Top 100 Internship Programs 2025 * Computerworld Best Places to Work in IT 2026 * Most Loved Workplace - America's Top Most Loved Workplaces 2025 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America 2026 * Military Times 2025 Best for Vets Employers * Forbes 2026 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2026 Handshake Early Talent Award * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.