Sales Floor Associate - Falcon Store

Job Description

Job Description

Application deadline: 09.17.2026

Pay: $15.95/Hr.

Please tell us about your availability!

This position will work to bring processed clothing to the Sales Floor and keeping the sales floor organized and presentable and will interact with Customers providing assistance to them. Excellent customer service skills are a must!

JOB SUMMARY:

The Associate I, Retail Sales Floor is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate will be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate is responsible for overall cleanliness of sales floor and restrooms.

ESSENTIAL FUNCTIONS:

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties. 
• Ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
• Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized), responsible for making decisions to flex product to improve customer shopping experience, and increase sales.
• Assisting production by communication targeted needs for the floor to manager on duty.
• Provide excellent customer service to fellow staff and customers by adhering to the 10-foot rule (i.e., anytime you find yourself within 10-feet of a customer, you should smile, greet, make eye contact etc.) and answer product questions as needed.
• Rotate or pull old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• Responsible for E-Commerce product identification and pulling from sales floor.
• Follow all retail center policies and procedures.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.  

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• One (1) year of retail experience is preferred.
• Prior visual merchandising experience is preferred.

Other:

• Must have attention to detail and ability to make decisions. 
• Ability to use basic technologies to be able to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full-Time employees in our Retail and Sales/Operations Division are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. 

***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.  

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  View phone number on ziprecruiter.com or  

We promote a  Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 826 – Associate I, Retail Sales Floor Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - CONTINUOUSLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - CONTINUOUSLY

Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Visual, color vision – CONTINUSOULY 

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY

OTHER, please describe -