Dispensary Store Manager
Carolindica
We are looking for a motivated, reliable, and dynamic Dispensary Store Manager to join our team. You will play a key role in ensuring smooth store operations, driving sales, and leading the team. This position requires leadership, excellent customer service skills, and a problem-solving mindset. The ideal candidate will also have experience operating a retail POS system to complete payments, as well as knowledge of the various effects and benefits of hemp/cannabis products.
Apply (by clicking the relevant button) after checking through all the related job information below.
Key Responsibilities:
- Staff Management: Assist in hiring, training, scheduling, and supervising Budtenders. Motivate and lead the team to meet store goals.
- Cash Handling: Ensure accurate cash management, including daily reconciliations, safe drops, and cash deposits.
- -Inventory Management: Assist in maintaining stock levels, tracking and auditing inventory. Ensure product displays are well-stocked and organized.
- Customer Service: Provide exceptional customer service by addressing customer tickets, inquiries and resolving complaints. Act as a role model for the team.
- Problem Solving: Address operational challenges, such as staffing and stock issues. Provide solutions to improve efficiency and customer satisfaction.
- All employees must be able to commute to our Raleigh facilities on a daily basis. Please do not apply if you are not able to commute to Raleigh, as we are not offering relocation assistance for this position.
- Educating customers on the safe use of their selected cannabis products.
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Accountable for accurately utilizing the Point of Sale system to process payments.
- Staying up to date of new cannabis products on the market as well as the latest industry trends through trade shows and research.
- Correctly weighing, packaging, and labeling cannabis products as required.
- Checking customers' identification documents to verify that they are of legal age.
- Ensuring that the dispensary is clean and well-organized at all times.
- Emphasize the company's ability to focus on our customers and give them the time, value and respect they deserve.
- Promote a work environment that is positive, customer service oriented and compliant with established policies and procedures.
- Perform other related duties as assigned.
Requirements & Skills:
- Must be 21 years of age or older.
- High School Diploma or education equivalent.
- Previous experience in retail management or supervisory roles.
- Proficiency in Google Docs and Spreadsheets.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a solution-oriented mindset.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in cash handling and inventory management.
- Flexible availability, including weekends and holidays.
Why Join Us?
- Competitive salary and benefits.
- Opportunities for growth and development within the company.
- Positive, collaborative work environment. xhyhwjd
- Employee discounts
Job Type & Compensation:
This is a W2 Full Time position (30-40 hours per week) with a variety of opportunities for promotions, raises and other advancements inside our company.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Management: 3 years (Required)
Ability to Commute:
- Raleigh, NC 27603 (Required)
- Work Location: In person
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