Specimen Collector

Full Time Specimen Collector Location: Beachwood, OH Schedule: Full-Time | Monday-Frida 8:00am-4:30pm Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. As a Specimen Collector: - Collect patient urine and/or oral fluid (saliva) specimens - Process and package collections for shipping - Serve as an intermediary between the practice / clinic and the laboratory - Record patient information, physician order details, and pertinent laboratory information - Resolve specimen concerns with billing or patient information in ordering portal - Order and maintain collection supplies inventory onsite - Observe collection for Millennium Health specimens (when applicable) - Driving from/to multiple facilities may be required Full Time Specimen Collector Location: Beachwood, OH Schedule: Full-Time | Monday-Frida 8:00am-4:30pm Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. As a Specimen Collector: - Collect patient urine and/or oral fluid (saliva) specimens - Process and package collections for shipping - Serve as an intermediary between the practice / clinic and the laboratory - Record patient information, physician order details, and pertinent laboratory information - Resolve specimen concerns with billing or patient information in ordering portal - Order and maintain collection supplies inventory onsite - Observe collection for Millennium Health specimens (when applicable) - Driving from/to multiple facilities may be required Ideal Candidate: - 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred - 2+ years of customer service experience can be considered in place of medical experience - Demonstrated ability to navigate a smart phone and computer required - Valid driver's license required; reliable transportation - Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus - Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to. - Ability to ensure administrative, physical and technical cyber security controls are always adhered to - High School diploma or equivalent required - Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs. Millennium Health is a CLIA Certified and CAP Accredited specialty laboratory. We partner with a trusted and accredited background screening provider, to conduct pre-employment background checks. As part of our screening process,