Vice President, Customer Engineering

Vice President Of Customer Engineering

Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers with flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand.

Fleet is well positioned to bring in-house design, engineering and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world's largest and most sophisticated customers with a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado, with satellite offices in Seattle, WA and Arlington, VA.

Fleet is seeking a Vice President of Customer Engineering to lead technical engagement with our most strategic customers. In this critical role, you will partner directly with hyperscalers and other large-scale customers to understand their evolving datacenter requirements and translate those needs into scalable, differentiated solutions across Fleet's platform.

You will serve as the tip of the spear in both commercial and technical engagements—operating at the intersection of customer, engineering, and executive leadership. This role requires the ability to engage credibly at the highest levels of customer organizations while driving alignment internally across development, engineering, and partner ecosystems.

Internally, you will define and shape product requirements across a broad and integrated scope that extends beyond the datacenter itself. This includes utility interconnection strategy, behind-the-meter generation, large-scale energy storage, and advanced cooling architectures. As the voice of the customer, your influence will directly inform Fleet's product roadmap and establish baseline design and performance standards across our portfolio.

The ideal candidate is a recognized industry leader with a proven track record of deep technical impact within the hyperscale datacenter ecosystem. You bring a comprehensive understanding of power delivery, cooling systems, and infrastructure design required to support next-generation AI and traditional cloud workloads. You are equally comfortable discussing rack-level cooling parameters and system-level architecture as you are advising on campus-scale planning, geographic strategy, and deployment models.

This role is best suited for a technologist with exceptional breadth—spanning hardware, networking, datacenter systems, and core infrastructure disciplines such as power, cooling, and latency. You will be expected to engage fluently across topics ranging from CDU design and liquid cooling flow rates at the rack, to network performance considerations, to customer preferences around campus configuration and site selection.

Job Responsibilities:

• Lead technical engagement with hyperscale and large-scale customers to understand, shape, and influence datacenter requirements
• Serve as the primary interface between customers and Fleet's engineering, development, and executive teams
• Act as the "tip of the spear" in commercial and technical discussions, supporting deal origination, structuring, and closure
• Translate customer needs into clear, actionable product and design requirements across Fleet's platform
• Define baseline technical standards and performance requirements for Fleet's datacenter products and campus developments
• Represent the voice of the customer internally, ensuring alignment of product strategy with market demand
• Drive cross-functional coordination across internal teams (engineering, development, commercial, finance) and external partners
• Shape integrated solutions spanning datacenter infrastructure, utility interconnection, behind-the-meter generation, energy storage, and cooling systems
• Engage deeply on power and cooling architectures, including liquid cooling strategies, rack densities, and energy delivery models for AI and cloud workloads
• Provide technical leadership in customer discussions across a wide range of topics—from rack-level design (e.g., cooling flow rates, CDU strategy) to campus-level considerations (e.g., site selection, layout, scalability)
• Influence long-term product roadmap and investment decisions based on customer insights and emerging technology trends
• Support development of technical materials, specifications, and documentation used in customer engagements (e.g., product specs, interface documents, LOIs)
• Build and maintain strong relationships with key stakeholders across hyperscalers, neo-cloud providers, and infrastructure partners
• Stay at the forefront of industry trends in AI infrastructure, power delivery, cooling technologies, and datacenter design

Basic Qualifications:

• Bachelor's degree in engineering or a related technical field required (advanced degree preferred)
• 15+ years of experience in datacenter, infrastructure, or hardware engineering, with a demonstrated progression into leadership roles
• Minimum of 5 years of direct experience within hyperscale datacenter environments, serving as a systems architect, solutions engineer, or engineering leader
• Proven track record of technical influence and credibility with hyperscale customers and key stakeholders across the datacenter ecosystem
• Deep expertise in power delivery, cooling systems, and infrastructure design supporting large-scale AI and cloud workloads
• Demonstrated ability to operate at the intersection of technical and commercial functions, influencing both product direction and customer outcomes
• Strong industry presence with established relationships across hyperscalers, OEMs, and/or critical infrastructure partners
• Exceptional communication skills with the ability to engage effectively with both executive leadership and highly technical audiences

Preferred Qualifications:

• Master's or PhD in Engineering or a related technical discipline preferred
• Background in hardware design is strongly preferred, including experience as a Mechanical Engineer (thermal, structural, or general mechanical systems) or Electrical Engineer (power delivery, distribution, or controls)
• Familiarity with cloud architectures, services, and orchestration frameworks; direct, hands-on experience within a hyperscale environment is highly desirable
• Deep understanding of hyperscaler organizational structures, decision-making processes, and procurement dynamics
• Established executive-level relationships within key customer organizations, with the ability to influence both technical and business stakeholders
• Experience supporting or delivering infrastructure for AI/ML workloads, including exposure to high-density compute environments and liquid cooling systems
• Demonstrated ability to bridge hardware, software, and infrastructure domains to deliver integrated, scalable solutions

Annual Compensation Range: $240,000 - $300,000 Base Salary + Discretionary Bonus

Travel Expectations: 25%

Fleet Data Centers Employment:

Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's ongoing needs.

Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at View email address on click.appcast.io.