Holter/Pacemaker Tech (Falmouth)

Holter/Pacemaker Tech (Falmouth)

Purpose of Position: Ensures the highest quality of patient care, including customer service, is performed in a professional, efficient and accurate manner.

Description:

• Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians
• Ensure new device implant patients are enrolled in a monitoring system
• Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments
• Application and education of holter monitor to patients
• Edit holter monitor reports on software and give reports to physicians
• Return phone messages and answer pacemaker and holter monitor questions
• Use of EHR software to obtain and input information
• Communicate with physicians, nurse practitioners, CMA, medical records and secretaries
• Back up both the holter and pacemaker systems
• Purge old records/documents and transfer to storage boxes
• Bill both holter and device reports
• Stock and order supplies for both the holter and pacemaker
• Offer assistance to coworkers when able
• Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice
• Performs other work related duties as assigned or requested. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC's commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications:

• Ability to read, write and communicate in English
• High school diploma
• Knowledge of basic anatomy and physiology
• Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval
• Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks.
• Basic computer skills
• Knowledge of basic office equipment including copy machine, fax machine, telephone and postage
• Exhibit the values of respect, integrity, innovation and compassion
• Must be able to project a professional, pleasant image while interacting with a variety of personalities
• Ability to relate cooperatively with all contacts including staff, patients and outside offices
• Pleasant telephone voice and etiquette
• Excellent verbal communication skills
• Certified Medical Assistant preferred

Schedule Details: 40 Hours Per Week, Monday-Friday, 8:30a-4:30p, No Weekends & No Holidays

Organization: Medical Affiliates of Cape Cod

Primary Location: Massachusetts-Falmouth

Department: MAC-TCS General

Annual/Hourly: Hourly

Hiring Pay Range: $24.4-$29.71