Help Desk Support Technician
NuAxis Innovations
Help Desk Support TechnicianNuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations.Key ResponsibilitiesDeliver Tier 1 support for desktops, laptops, and peripheralsTroubleshoot hardware/software issues and coordinate repairsSupport network connectivity, VPN, and remote access toolsPerform system imaging and OS deployment (Windows 10/11)Manage incidents through ticketing systemsSupport antivirus/security protocols and endpoint protectionProvide user training and guidanceRequired Qualifications1–3 years of technical support experienceCompTIA A+ or equivalentKnowledge of networking fundamentals (TCP/IP, DNS, DHCP)PreferredExperience supporting government clientsKnowledge of endpoint security tools
Vacancy posted 3 days ago
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