District Manager

District ManagerRestaurant Associates is seeking a District Manager for a position overseeing Pantry and Catering Services operations across a $60M portfolio of dynamic, premier corporate client accounts in New York City. This role provides strategic and operational leadership across the portfolio to achieve operations and financial goals, with direct oversight of General Managers, the Catering Director, and culinary leadership teams.Working closely with senior client stakeholders and internal leadership, the District Manager ensures each account delivers an exceptional hospitality experience while maintaining strong operational controls, developing high-performing teams, and identifying opportunities for growth, innovation, and continuous improvement.Key Responsibilities:Responsible for driving operational excellence, client satisfaction, financial performance, culinary standards, and service consistency across all 3 premier corporate dining locations in NYCLeads, manages, and encourages a complementary team of General Managers, Catering Director, and culinary teams, to provide outstanding serviceDrives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build communityLeads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implicationsSupports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountabilityServes as representative/brand ambassador of territory; attends client and community engagement eventsCollaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention processCollaborates with partners to support district needs and solves problems by thinking through all angles and downstream impactsEnsures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvementChampions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systemsOwns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgetingCompletes required reports on time as outlined by policyEnsures consistent and fair administration of all policies and proceduresWhat We're Looking For:At least (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areasBachelor's degree preferredStrong executive presence and presentation skills, with the ability to confidently communicate with senior client stakeholders and leadership.Highly organized and detail-oriented, with a proactive, solutions-focused approach and the ability to quickly assess priorities and take action.Strong leadership and people-management skills, with the ability to inspire, develop, and hold teams accountable to high standards.Ability to manage multiple priorities and complex operations while maintaining exceptional service and client satisfactionStrong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.Has the ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skillsChampions the inclusive approach, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multitasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteTravel is required in this position within NYCCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Certain positions may require Florida Level 2 background screening. Details: at Restaurant Associates are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.Applications are accepted on an ongoing basis.Restaurant Associates maintains a drug-free workplace.