Program Manager (GIS)

About this Role Provide vision and leadership and support its development and growth into new domains by working closely with industry experts throughout the company. Responsibilities Enabling customer success and maintain and expand GIS footprints through project execution and proposals. Being the liaison between professional services and our customers in the execution of project requirements. Managing a team of platform configuration engineers, systems engineers and consultants dedicated to supporting customers and their mission‑critical systems and applications. Ability to step up into the technical role if needed. Ability to play management role with high GIS technical skills. What You'll Do Manage complex technology projects and programs: Use your consulting and project management skills to lead virtual teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. Be a thought leader: Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. Understand our customers and know their business: Engage your domain experience to foster a sense of community among our customers in mapping and analytics, data fusion, and information sharing. Be familiar with the overall mission and operations of key industries including knowledge of common goals and initiatives, procurement cycles, and business processes. Engage with our customers: Discover the value of location within customer workflows and drive substantial return on their investment in Esri’s enterprise platform. Develop and grow business: Provide business development support by defining project and strategies that further technology and implementation patterns with new and existing customers. Delivery Department through your work on cutting‑edge projects and technology trends—real‑time GIS, big data analytics, geospatial analytics, open data What You'll Need to Succeed 5+ years of experience in managing IT‑based projects. Ability to clearly communicate technical ideas, whether to other technical peers or non‑technical project managers or customers. Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions. Be self‑motivated, a proactive problem solver, team‑oriented, and creative Exceptional interpersonal, written/verbal communication, multi‑tasking, and presentation skills High understanding of ArcGIS Online (AGOL) Entrepreneurial attitude and willingness to learn You thrive in a dynamic cross‑functional team environment Bachelor’s degree in geography, computer science, GIS, or a related field GIS Project Management experience is a must Knowledge of and experience with software engineering and/or robust application development principles and practices Experience with ArcGIS, location‑based services, geo-enabled apps, spatial analytics, or similar geospatial technology Experience with current technology implementation patterns including service‑oriented and cloud computing architecture Preferred Qualifications Master’s degree in geography, computer science, GIS, or a related field #J-18808-Ljbffr Insight Global