Senior Clinical Quality Assurance Analyst

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Location: This position is designated as remote. However, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).

The Senior Clinical Quality Assurance Analyst is responsible for clinical oversight, training, and innovation across the enterprise.

Essential Functions

• Assist with the development, organization, and implementation of companywide quality improvement efforts;
• Monitor the quality and reliability of reporting mechanisms and management tools;
• Perform analysis of reviews and lead consolidation of findings for reporting to senior leadership and other key stakeholders;
• Ensure compliance with contractual, local, state, and national quality standards;
• Support current and future clinical product strategy through competitive research analysis, peer-group comparisons, product and clinical research and development, human resource requirements, and market opportunity analysis;
• Support clinical product implementations to include ensuring designated clinical projects and their respective stage of development is met on time, within budget, and according to written requirement specifications;
• Assist with the development and successful execution of Inovalon' s training processes (both initial and ongoing training);
• Maintain open lines of communication across the enterprise regarding on-going overread and quality activity as it relates to client and operations management;
• Develop recommendations for process and technical changes; document changes as applicable;
• Assist in the development, execution, and management of internal and client facing clinical auditing programs;
• Assist with client relationships across the Company's quality management services while also supporting, nurturing, and expanding successful client relationships;
• Assist in resolution of client questions, concerns, and service issues working closely with other key stakeholders to create and execute action plans;
• Support organization's cross functional teams using exceptional clinical and business skills;
• Develop new policies, processes, and procedures in line with clinical and organizational expectations;

Qualifications

• Minimum 2 years of ICD-10 diagnosis coding expertise (ideally 5+ years); deep understanding of coding guidelines and their application
• Minimum 2 years of HEDIS quality measure experience; understanding of HEDIS rules, regulations, and hybrid measure development
• Risk adjustment coding expertise; understanding of risk adjustment methodologies and coding accuracy
• Hands-on experience with AI tools or AI training background; demonstrated ability to understand AI capabilities and limitations
• 5+ Years clinical nursing background
• 5+ Years in healthcare plan quality improvement initiatives preferred
• 5+ Years with public programs (e.g., Medicare, Medicaid)

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

Base Compensation Range

$84,600-$110,000 USD

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.


By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.


Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.


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