Fire Systems Operations Manager 2

About UsJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.What we offerCompetitive salary Paid vacation/holidays/sick time- 15 days of vacation first yearComprehensive benefits package including 401K, medical, dental, and vision care - Available day oneEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us out: What you will doThe primary function of this position is to manage the Electronic Fire Alarm and Fire Suppression delivery process, maintaining a high level of customer satisfaction while enhancing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will lead project engineering, project management, order entry, installation and technical installation support.SCOPE: The scope of this position is to interact with all employees within the district and direct the activities of project engineering, CAD operations and the installation group as well as interacting with headquarters and the customer on a day-to-day basis.IMPACT: This position has direct impact on the profitability of the district, quality of performance, the company's image and reputation as well as market share for the assigned territory.How you will do itCUSTOMER happiness: Coordinate with sales to analyze customer requirements and contractual obligations, figuring out the best possible JCI application. Responsible for carrying out the solution for total customer satisfaction, this includes maintaining effective two-way communication with the customer from the initial order point to the warranty period.FISCAL RESPONSIBILITY: Responsible for carrying out the highest quality delivery at the lowest possible cost. Responsible for operating within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability.OPERATIONAL RESPONSIBILITY: Supervise the support activity associated with the submittal process, engineering, technical support, CAD operations, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds, insurance and approvals. Work with service department to insure seamless project turnover.INSTALLATION RESPONSIBILITY: Lead all installation requirements including material purchasing, project scheduling, with fiscal responsibility, installing through JCI/ SimplexGrinnell installer or subcontractor management in accordance with company policy in a cost-efficient manner. Lead the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements.PRODUCTIVITY IMPROVEMENT: Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives in a professional, timely and quality manner. Coordinate with and support the sales representatives in order to better serve the customer, grow the business and ultimately increase the sales volume per sales representative.PERSONNEL MANAGEMENT: Hire, transfer, terminate or affect other personnel actions for subordinate employees. Set goals and objectives for subordinates, communicate expectations to employees, and periodically review subordinate's performance. Identify areas of improvement and implement vital development and training programs or other appropriate actions. Responsible for assisting in meeting equal employment opportunity / affirmative action program goals and objectives, and abide by Federal, State and local laws and regulations, as well as company policies and programs. Maintain and enhance a positive and supportive work environment, which eliminates the causes and/or perceived need for outside third-party intervention.SAFETY COMPLIANCE: Accountability for employee and office compliance with corporate safety programs. Responsible for ensuring that employee safety training is thorough, complete, and up to date within tables, and implements safety recommendations and corrective actions in a timely manner. Identifies safety hazards and issues and advises corporate safety office for recommendations and corrective actions.Perform other duties as advised.What we look forRequiredMinimum (5) five years of experience in district operation activities and proven experience preferred.A Bachelor's degree preferably in a business or engineering field.A valid driver's license with a good driving record PreferredNICET Level II Certification.Good interpersonal skills, along with effective writing, speaking and presentation skillsDemonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, branch administration and effective interaction with customer/company management.Knowledge of applicable local, state and federal codes required.Computer proficiency in Windows, Excel, and other Micro-Soft products.High School Diploma or GED.HIRING SALARY RANGE: $100,100 - 135,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.SummaryLocation: Indianapolis-Indiana-United States of AmericaType: Full time