Urgent Care

CNA/Unit Secretary

This 0.9 FTE/Part-time position is scheduled to work 12-HR day shifts and is AFSCME represented.

Compensation: Non-exempt, $22.36/HR - $32.29/HR

Benefits: At Mason Health, we are committed to providing our employees with a comprehensive benefits package that supports both your professional growth and personal well-being. Whether you are a Part-time or Full-time member:

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance

Financial Benefits:

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

Time Off & Work-Life Balance:

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

Exciting Incentive:

• Employee Referral Program – Earn up to $7,500 depending on the role.

PNW Living:

• Nestled in the heart of the Pacific Northwest – Shelton offers the perfect balance of work and lifestyle, with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, it's a gateway to adventure, surrounded by lush evergreen forests, crisp mountain air, and serene waters.

Job Summary: Provides direct and indirect care to patients and their families under the supervision of a registered nurse; provides clerical and administrative assistance as needed to support and maintain effective operations on the unit. Typical duties include assisting patients with activities of daily living, maintaining a safe environment of care, preparing patients for surgery, close observation of confused patients, transportation, maintenance of equipment and supplies, clerical tasks, and customer service.

Job Specific Duties & Responsibilities:

1. Assists RNs and other healthcare providers in implementing the plan of care by performing common procedures and tasks as directed and documenting appropriately. Performs patient care duties within the nursing assistant scope of practice, under the direction and supervision of a Registered Nurse.
2. Assists patients in performing Activities of Daily Living (ADL's) included but not limited to: ambulation, dressing, hygiene, eating, and essential tasks of daily living with compassion and ensuring privacy and independence to the level the patient is capable.
3. Observes, documents, and appropriately reports changes in patient activity and/or symptoms such as vital signs, respiration, discomfort, intake, output, weight, mental changes, and bleeding.
4. Anticipates patient care needs. Conducts patient rounding in accordance with standards. Answers patient call lights: determines nature of problem and responds within scope and/or obtains appropriate resources.
5. Assists with or prepares patient for transport including moving patient to and from bed to gurney or wheelchair. Transports patients, patient belongings and valuables, supplies, equipment and specimens to and from various locations. Follows safe patient handling protocols.
6. Provides administrative and technical support in the operation of the unit. Performs clerical duties including, but not limited to, receiving admitted patients; initiating patient files; transfers and expirations; preparing hospital statistical records. May process daily charges and charge corrections.
7. Serves as a patient advocate. Exercises discretion in the management of patient information and assures strict patient confidentiality.
8. Responds to emergency situations in a calm and supportive manner. Maintains composure and professional demeanor in stressful situations.
9. Develops and maintains professional and clinical skills. Completes all annual competency and education requirements within established parameters and timeframes. Participates in staff meetings, patient care meetings, educational in-services and other professional activities. Maintains awareness of policies and procedures and performance standards.
10. Provides administrative and technical support in the operation of the unit. Performs clerical duties including, but not limited to, receiving admitted patients; initiating patient files; alerting the Registered Nurse to new physician orders; processing discharge orders, transfers and expirations; preparing hospital statistical records. May process daily charges and charge corrections.
11. Serves as the hub of communication for the unit; manages multiple phone calls and threads of communication. Serves as a front-line customer service representative; displays professional interpersonal skills when communicating with patients, the public and staff. Answers and/or directs inquiries for staff and visitors.
12. Maintains and orders unit supplies and equipment. Assures stock levels of department supplies are at PAR level and stored appropriately. Retrieves equipment needed for patient care.
13. Other duties as assigned.

Required Education and Experience:

1. One (1) year of nursing assistant experience, acute care experience preferred.
2. One (1) year of clerical and customer service experience in a health care environment.

Required Licenses, Certifications and/or Registrations:

1. Current Nursing Assistant-Certified (NA-C) license in the state of Washington.
2. Current Basic Life Support (BLS) certification, or within 180 days of hire.

Required Knowledge, Skills and Abilities:

1. Demonstrates the ability to assess, plan, implement and evaluate individual patient care appropriate to the age of patients served; demonstrates knowledge of the principles of growth and development over the life span.
2. Knowledge of medical terminology.
3. Skill and ability to understand and interpret cardiac rhythms.
4. Able to communicate effectively in a high volume, high stress environment.
5. Demonstrated customer service skills; ability to maintain a positive and supportive environment for patients, visitors, and co-workers.
6. Able to monitor and respond in a timely and appropriate manner to call lights/alarms/monitors.
7. Able to perform assigned administrative tasks in an accurate and timely manner.
8. Basic computer skills and ability to learn and effectively navigate current technology, including necessary applications within the electronic medical record (EMR).

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.

Location: Mason Health · MSPSchedule: Days