Hoist And Crane Service Technician

Job Description

Job Description

Job Title: Hoist and Crane Service Technician

Job Description

The Hoist and Crane Service Technician provides field service, repair, and inspection of hoists and overhead cranes at a variety of industrial client sites. This role combines hands-on mechanical and electrical work with troubleshooting, customer interaction, and detailed reporting. You start your paid day from the moment you leave home and continue to earn until you return, using a company vehicle to travel to job sites and the office as needed.

Responsibilities

• Travel from home to customer sites and the office using a company-provided vehicle, with paid time starting when you leave home and ending when you return.
• Use a mobile application to clock in, review daily assignments, and determine whether jobs are quoted or non-quoted.
• Execute quoted jobs by following detailed work scopes that outline the issues, required parts, tools, and estimated time for completion.
• Respond to non-quoted service calls, such as cranes not operating correctly, by performing thorough troubleshooting to identify root causes and complete necessary repairs.
• Inspect, service, repair, and maintain hoists, overhead cranes, electric motors, and related lifting equipment in the field.
• Perform electrical troubleshooting on systems including PLCs, VFDs, contactors, and 3-phase 460V power for hoists and cranes.
• Carry out mechanical repairs and adjustments, including work on hoists, trolleys, and crane structures, using appropriate hand tools and equipment.
• Utilize welding skills when required to support repairs and maintenance on crane and hoist components.
• Conduct crane and hoist inspections in accordance with company and industry standards, identifying existing and potential issues.
• Apply proper lockout/tagout procedures to ensure a safe working environment during electrical and mechanical work.
• Retrieve tools, parts, and equipment such as scissor lifts from the plant or office and return them after completing jobs.
• Operate and work from scissor lifts and man lifts at heights up to approximately 100 feet to access cranes and hoists.
• Document and report all repairs, inspections, findings, and recommendations clearly and accurately after each job.
• Communicate directly with customers on-site, explaining issues found, work performed, and recommended follow-up service.
• Proactively look for potential issues while on-site and recommend solutions and additional services rather than waiting for equipment failure.
• Demonstrate a sales-minded, service-oriented approach by representing the company professionally and promoting the value of preventive maintenance and repair services.
• Participate in an on-call rotation approximately 12 times per month for a week at a time, responding to after-hours service needs in a 24/7 facility environment.
• Manage time effectively to handle a standard MondayFriday schedule while also accommodating overtime, weekend work, and extended days as needed.
• Maintain basic personal tools in good working order and ensure they are available for daily field service work.
• Follow all safety guidelines and procedures, including working safely at heights, in dirty or dusty environments, and in non-temperature-controlled facilities.
• Perform physically demanding tasks that involve extensive walking, climbing, and lifting items of 50 pounds or more throughout the workday.

Essential Skills

• Experience with hoist and crane service, including inspection, repair, and maintenance of overhead cranes and hoists.
• Strong electrical troubleshooting skills, including work with PLCs, VFDs, contactors, 460V systems, and 3-phase electric motors.
• Mechanical aptitude and hands-on experience repairing and servicing mechanical components of cranes and hoists.
• Ability to read and interpret blueprints and technical documentation related to electrical and mechanical systems.
• Proficiency using common hand tools and field service tools to perform repairs and maintenance.
• Knowledge and practical application of lockout/tagout and tag-out procedures for safe electrical and mechanical work.
• Capability to work at significant heights, including on 30-foot scissor lifts and up to approximately 100-foot man lifts, without fear of heights.
• Physical ability to perform lots of walking and climbing and to lift 50 pounds or more regularly.
• Strong troubleshooting mindset, able to diagnose issues such as cranes not moving or operating properly and determine effective repairs.
• Effective communication and soft skills to interact with customers on-site, explain work, and represent the company professionally.
• Self-starter mentality with ambition and the ability to work independently in the field with minimal supervision.
• Comfort working in dirty, dusty, and non-temperature-controlled industrial environments, including steel mills.
• Willingness and availability to participate in an on-call rotation and respond to service needs during off-hours.

Additional Skills & Qualifications

• Prior experience performing crane inspection and crane service in industrial environments.
• Welding experience and the ability to perform weld repairs as needed on crane and hoist components.
• Sales-minded approach, with the ability to identify additional service opportunities and present solutions to customers.
• Comfort using mobile applications for timekeeping, job assignment review, and reporting.
• Ability to manage a company vehicle responsibly, including traveling to multiple job sites and the office.
• Openness to relocation, with assistance potentially available for the right candidate.
• Flexibility to work beyond standard hours, including some days extending to 5:00 p.m. or later and averaging around 50 hours per week.

Why Work Here?

You join a team that rewards hard work with generous overtime and bonus opportunities, including time-and-a-half after 8 hours in a day, on Saturdays, and for evening work, as well as double time on Sundays and late-night hours. Monthly bonus potential can reach up to 8% of your income, and year-end goals provide the chance to be made whole if you miss monthly targets. You benefit from port-to-port pay, a company vehicle with covered insurance, fuel, and service, and per diem and lodging support for overnight work. The culture emphasizes teamwork, flexibility once you have proven yourself, and a supportive environment that values reliability, initiative, and long-term growth.

Work Environment

This is a field-based role with a standard schedule of Monday through Friday, 7:00 a.m. to 3:30 p.m., with some days extending to 5:00 p.m. or later and an average of around 50 hours per week. You participate in an on-call rotation approximately 12 times per month for a week at a time, supporting a 24/7 facility environment and receiving a minimum of four hours of pay for on-call responses. You travel in a company-provided vehicle from your home to job sites and to the office, and you use a mobile app to clock in and manage assignments. Work locations vary based on the client, with some of the toughest environments being steel mills where hoists and cranes are critical. You can expect dirty, dusty, and non-temperature-controlled conditions, significant walking and climbing, and regular work at heights on scissor lifts and man lifts up to around 100 feet. You will frequently handle tools, parts, and equipment, including picking up and returning scissor lifts, while working in active industrial plants that demand strict adherence to safety practices.

This is a Permanent position based out of Little Rock, AR.

The pay range for this position is $72800.00 - $93600.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Receives time and half after 8 hours in a day Receives time and a half on Saturdays Receives time and half for hours worked between 6p-12a Receives double time on Sundays Receives double time on time worked between midnight and 6am. MONTHLY bonus potential - could be up to 8% of monthly income

This is a Permanent position based out of Little Rock, AR.

This position is anticipated to close on Nov 24, 2026.

This is a fully onsite position in Little Rock,AR.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.