Front Desk Patient Coordinator

Job Description

Job Description

Front Desk Patient Coordinator (Full-Time)

Legacy Dental | 800 1st Ave SW, Austin, MN 55912

Competitive Pay + Comprehensive Benefits

At Legacy Dental, you're more than the person who answers the phone—you play a vital role in creating an exceptional patient experience from the moment someone walks through our doors. We're looking for a friendly, organized, and dependable Front Desk Patient Coordinator who enjoys helping people, thrives in a team environment, and takes pride in keeping things running smoothly.

If you're someone who loves building relationships, staying organized, and making a positive impact every day, we'd love to meet you.

• Competitive hourly pay based on experience
• Generous PTO and paid holidays
• 401(k) with 3% Safe Harbor contribution
• Medical and dental insurance
• YMCA wellness membership benefit
• Uniform allowance
• Opportunities for professional development and growth

We've built a workplace centered on trust, communication, and collaboration. Our doctors, hygienists, assistants, and administrative team work together to create an organized, welcoming, and supportive environment where everyone contributes to outstanding patient care.

Our practice uses technology to create a seamless experience for both patients and team members, including:

• Digital patient forms and paperless workflows
• Modern practice management software
• Digital scheduling and appointment reminders
• Integrated patient communication tools

We invest in systems that help our team stay organized, efficient, and focused on delivering excellent service.

• Welcome patients and create a warm, positive first impression
• Answer phones and assist patients with scheduling appointments
• Check patients in and out while ensuring accurate records
• Verify insurance information and assist with patient accounts
• Coordinate the daily schedule with the clinical team
• Respond to patient questions and provide outstanding customer service
• Help maintain an organized, efficient front office
• Support the team to ensure every patient has an exceptional experience

• Previous front desk, administrative, customer service, or dental office experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional, friendly, and dependable
• Comfortable learning and using dental practice software
• Positive attitude and team-oriented mindset
• Commitment to providing outstanding customer service

At Legacy Dental, we believe great dentistry starts with a great team. We've created an environment where people feel respected, supported, and proud of the care they provide every day. Our goal is simple: create a workplace where both patients and team members thrive.

Apply today and become part of a team that values your contributions, supports your growth, and is committed to creating an outstanding experience for every patient who walks through our doors.