Admissions Coordinator Customer Experience Concierge
Allaire Health Services
Admissions Coordinator - Customer Experience Concierge
MPA is looking for an Admissions Coordinator - Customer Experience Concierge to join our incredible team! We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to earn. If you're ready for a rewarding career experience, your journey begins here!
Shift Hours: Full time - day shift
Admissions Coordinator Benefits:
- Competitive wages based on experience
- Daily pay option available
- Generous paid time off (PTO) package
- Medical, Dental and Vision insurance
- Supplemental disability and life insurance options available
- Flexible Spending Account
- 401k available
- Career advancement opportunities / tuition reimbursement
- Friendly work environment
Admissions Coordinator Responsibilities:
- Room readiness: Check that room is clean, bed is made, welcome packet present, door tag, armbands and all things working (television, phone, bed, remote)
- Meet all new admissions at the door, greet them, and walk them to their room. Provide contact information to all new admissions upon arrival
- Rounds on all admissions the next morning post admission and next five business days (continuous rounding)
- Follow up on patient concerns in a timely manner to assure resolved to satisfaction.
- Ask all new admissions if you can call their emergency contact to let them know that they arrived and provide family with your contact incase they need anything.
- Round subacute unit 2x a day and spend extra time on fifth floor
- Assist as admission directors back up as needed
- Assist with tours
- Complete Admissions agreements and keep compliance in check
- Assist with obtaining reviews and testimonials upon discharge
- Enter all patients requested into CRM
- Respond to requests and communications from Admissions Director
Ready to take the next step in your career journey? We're excited to get to know you! Apply today and discover why Morristown Post Acute is the perfect place for your professional aspirations.
Your future starts here. Come be a part of our extraordinary team!
Allaire Health ServicesVacancy posted 2 days ago
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