Omni Fulfillment Pro

Benefits Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* Eligibility requirements vary by position. Job Summary Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. The Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club. Team Members Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns and to elevate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members Deliver service excellence through all points of contact. Resolve and de‑escalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly, Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD – Grand opening look daily Maintain a clean and organized environment, inside the OMNI Space Bin storage to organize members’ orders used based on gold standards Storage bins regularly cleaned and maintained based on safety standards Know Your Business Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business Major Tasks, Responsibilities, and Key Accountabilities Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) to pick orders from the sales floor, verifies merchandise, and moves merchandise from sales floor to staging area. Communicates problems with inventory and/or equipment and informs about expired or short‑dated items on the pick list. Communicates with club team when merchandise needs to be replenished. Works with team to pull merchandise from reserve area, when possible, to avoid sales floor replenishment. Ensures all orders are picked in a timely manner to meet productivity requirements. Works with high urgency to ensure deadlines are met, including key performance indicators based on individual performance. Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside, and Ship from Club. Takes responsibility for individual performance and works with club leadership when metrics are not met. Securely packages the order in accordance with standard operating procedures. Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products per standard procedures. Processes returns to the club and determines how to handle them (via DDR or Membership desk). Maintains all club policies and procedures, including adhering to proper dress code standards. Required to meet OMNI productivity expectations regarding service level agreements (SLAs), performance metrics and goals. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Previous order pulling experience preferred. Big box/wholesale retail experience preferred. Previous RF scanner experience preferred. Job Conditions Most of the time is spent moving continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping. Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes when pulling refrigerated orders. There may be occasional exposure to company‑approved cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.00 – $21.60. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI‑generated responses. #J-18808-Ljbffr