RECREATION ATTENDANT

Recreation Attendant (Cabana & Beach Services)

The Recreation Attendant (Cabana & Beach Services) is responsible for delivering an exceptional guest experience across pool and beach areas while supporting revenue-generating activities such as cabana and equipment rentals.

This role ensures all recreational spaces are safe, clean, and well-maintained, while providing attentive, personalized service to guests. The Recreation Attendant plays a key role in enhancing guest satisfaction and maximizing revenue opportunities within the resort's outdoor amenities.

Guest Experience & Service

• Provide friendly, attentive, and proactive service to guests utilizing pool, beach, and recreational areas.
• Greet guests, answer questions, and provide information on amenities, rentals, and daily activities.
• Anticipate guest needs and deliver personalized service to enhance the overall resort experience.

Cabana & Rental Operations

• Set up, maintain, and reset cabanas, loungers, umbrellas, and other beach or pool equipment to brand standards.
• Support cabana and equipment rental operations, including assisting guests with reservations, check-in, and service throughout their stay.
• Identify and execute upselling opportunities to maximize cabana, lounger, and recreational revenue.

Safety & Facility Oversight

• Monitor recreational areas to ensure compliance with safety rules and resort policies.
• Report safety concerns, incidents, or maintenance issues promptly to leadership.
• Support a safe and enjoyable environment for all guests.

Facility Maintenance & Presentation

• Maintain cleanliness and organization of all recreational areas, including pool deck, beach spaces, and equipment storage areas.
• Clean, organize, and properly store equipment throughout the day.
• Ensure all areas consistently meet resort appearance and brand standards.

Transactions & Administrative Support

• Process guest transactions related to rentals, amenities, and services accurately.
• Maintain inventory of recreational equipment and supplies.
• Support daily operational tracking, including usage, rentals, and revenue capture.

Team Collaboration

• Work collaboratively with Recreation, Food & Beverage, and Front Office teams to ensure seamless guest service.
• Support special events, group activities, and high-volume periods as needed.
• Maintain a professional appearance and represent the resort with a high level of hospitality.

What are the requirements for this position?

• High School Diploma or GED preferred.
• Previous customer service, hospitality, or recreational experience preferred.
• Strong interpersonal and communication skills with a guest-focused mindset.
• Ability to work in a fast-paced, outdoor environment.
• Basic math and cash handling skills preferred.
• Ability to work a flexible schedule, including weekends and holidays.

Physical Requirements for this Position

You must have the ability to stand, walk, bend, lift, and carry equipment for extended periods of time. You must have the ability to work outdoors in varying weather conditions, including heat and sun exposure. You must also have the ability to lift and move beach and pool equipment regularly.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.