Food Service Supervisor

Job Description

Job Description

Job Overview:

Pay Range: $27.95hr - $40.70hr

Requirement/Must Have:

• High school graduate or equivalent.
• Prior experience in a retail food service setting.
• Proven ability in customer service skills, team building skills, food safety and sanitation.
• Strong verbal and written communication skills.
• Must be able to perform multiple tasks simultaneously.
• Competency in human resources functions including training, counseling, conflict resolution, and supervision.
• Knowledge of computer applications and systems.
• Ability to follow established fiscal procedures to protect organizational assets.

Responsibilities:

• Manage day-to-day operations of the retail food service unit including employee supervision and quality control.
• Maintain work performance standards, sanitation, and personal hygiene consistent with organizational and regulatory requirements.
• Supervise and assist shifts with food assembly, preparation, and service for items such as salads, sandwiches, desserts, and fruits.
• Assist in planning, organizing, and directing all cafe activities and revenue-generating operations.
• Handle cash and charge requests, totaling customer purchases on a cash register.
• Respond to inquiries and problems related to food services, personnel issues, policies, and procedures.
• Train, orient, and appraise performance of staff, utilizing appropriate corrective actions.
• Oversee serving areas to ensure food temperature, quality, appearance, and portion control meet standards.
• Perform quality checks on equipment and appliances to ensure proper working condition and coordinate repairs.
• Participate in the development and monitoring of quality assurance and sanitation procedures.
• Coordinate health and regulatory inspections.
• Investigate, resolve, and document complaints or incidents occurring within the unit.
• Assess food and non-food inventory and adjust needs accordingly.
• Provide instruction and performance evaluations for interns during rotations.
• Act as person-in-charge during periods of manager absence.

Nice to Have:

• Allergen Awareness certification.

Skills:

• Customer Relations.
• Team Building.
• Food Safety.
• Sanitation.
• Conflict Resolution.
• Negotiation.
• Supervision.
• Equipment Safety.
• Inventory Management.

Qualification And Education:

• Up to date ServSafe certification.
• At least 3+ years of supervisory experience.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to stand for 100% of shift.
• Ability to negotiate in a cramped work space.
• Ability to immerse hands in soap, rinse, and sanitizing solutions.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.