University Store Associate- IL

Summary

The University Store Associate is integral to the daily functions of the Midwestern University Store. This role involves providing exceptional customer service assisting with inventory management and ensuring the store is well-organized and welcoming. Excellent communication and interpersonal skills are essential for this role. The University Store Associate will assist students and faculty in accessing necessary educational materials and resources contributing to the overall academic success of the university community. This position will report to the University Store Manager. The hours for this position are Monday-Friday from 9 am-5:30 pm with some flexibility required.

Essential Responsibilities

• Greet and assist customers in locating and purchasing books supplies and merchandise.
• Operate the cash register and handle transactions accurately.
• Receive unpack and organize incoming merchandise.
• Maintain an orderly and visually appealing store layout.
• Monitor inventory levels and assist with restocking shelves.
• Provide excellent customer service and address inquiries and complaints.
• Support University Store events general campus events and promotions.
• Perform regular cleaning duties to ensure a tidy store environment.
• Follow all store policies and procedures to ensure a safe and efficient operation.
• Other duties as assigned by the supervisor.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Must be able to work in a constant state of alertness and in a safe manner and have regular predictable in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma or general education degree (GED) required. 1-2 years of previous retail or customer service experience required. Must be able to have strong customer service skills or ability/interest to interact with people. Have the ability to provide a friendly atmosphere by greeting customers and focusing on their positive experience.

Computer Skills

Proficiency in MS Office (Word Excel Outlook) required. Experience with retail management software preferred.

Language Skills

Intermediate skills: Ability to write routine reports business correspondence and procedure manuals. Ability to speak effectively before groups of customers or employees of the university. Ability to read and comprehend analyze and interpret general business correspondence and periodicals procedure manuals and professional journals. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.

Reasoning Ability

Intermediate skills: Ability to apply common-sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Ability

Intermediate skills: Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply basic algebra and geometry concepts.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand and walk. The employee is frequently required to stoop kneel crouch or crawl use hands to handle or feel reach with hands and arms talk and hear. The employee is occasionally required to climb or balance and sit. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is regularly required to push up to 40 pounds. Specific vision abilities required by this job include close vision color vision depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is a private not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 full-time students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speech language pathology biomedical sciences and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the health care team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/long-term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and a child/dependent care account. We offer a work-life balance with a competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b) retirement plan tuition reimbursement a child care subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulations. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Required Experience:

IC