Healthcare Contact Center Quality Analyst
Harbor Health
Harbor Health is seeking a Contact Center Quality Analyst (CCQA) to audit member and provider interactions across various channels to ensure quality adherence. This role requires 2+ years in a contact center QA position, deep knowledge of HIPAA and CMS compliance standards, and strong analytical skills. The CCQA will provide actionable feedback and work within a collaborative environment. Competitive salary and growth opportunities are offered as Harbor Health expands its operations to serve underserved communities in Texas. #J-18808-Ljbffr Harbor Health
Vacancy posted 4 days ago
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