Automotive Parts Counterperson-Subaru

Job Description

Job Description

Description:

Competition Subaru of Smithtown is seeking a dependable, motivated Parts Counterperson to join our busy dealership team!

In this role, you will play a hands-on part in keeping our counter and inventory running smoothly. You will assist front counter retail customers, serve internal technicians, and process online/e-commerce orders. Because our department thrives on teamwork, all members of our counter staff actively help receive shipments, stock shelves, and keep inventory organized.

Parts counter experience is required , but dealership experience is NOT required. We welcome applicants with a counter background from any parts industry (automotive, aftermarket, commercial, marine, power equipment, hardware, or retail parts). If you bring counter experience and a strong work ethic, we will provide the dealership training to help you succeed!

Key Responsibilities

• Front Counter & Retail: Greet and assist retail customers at the front counter, helping them identify correct parts, check availability, and process payments.
• Stocking & Inventory: Unload incoming shipments, stock shelves, organize inventory, and keep bin locations clean and accurate.
• Online Orders: Process, pull, package, and complete online/e-commerce parts orders accurately and efficiently.
• Technician Support: Pull parts quickly and bill them onto service repair orders for shop technicians.
• Phone & Inquiries: Answer incoming calls, provide accurate price quotes, and check stock status.
• Team Operations: Work collaboratively with the counter team on daily stock receiving, inventory counts, and shop support.

What we offer:

• Competitive compensation plan.
• Full Medical & Dental Insurance coverage.
• 401(k) Retirement Plan.
• Paid Time Off (PTO) & Paid Vacation.
• Paid training and long-term career growth opportunities.

• Counter Experience: REQUIRED — Must have prior parts counter experience (automotive, aftermarket, heavy equipment, power sports, hardware, or general retail parts).

• Dealership Experience: NOT REQUIRED — Prior dealership experience is a plus, but we are fully prepared to train the right candidate.

• Software Knowledge: CDK experience preferred , but not mandatory (we will train you on our system).

• Schedule: Must be reliable, punctual, and able to work Saturdays (Mandatory) .

• Physical Demands: Ability to stand, walk, climb ladders, and lift items up to 50 lbs to stock shelves and handle inventory.

• Core Skills: Strong customer service skills, basic computer literacy, great attention to detail, and a team-first attitude.

• Education & Driver's License: High School Diploma or equivalent; valid driver’s license preferred.