Behavioral Health Clinic Medical Assistant

Job Description

Job Description

Description:

Working at Cibola General Hospital makes a big difference in our community!

The salary range for this position is $19 to $30, with a midpoint of $24.50 . New hires will typically receive between minimum and midpoint; however, offers may vary based on experience, internal equity, and market. 

Cibola General Hospital is rooted in Grants, New Mexico - Your Community Hospital

Since opening our doors in 1959, Cibola General Hospital has been dedicated to meeting the healthcare needs of our region. As a critical access hospital in Grants, NM, we play an essential role in delivering care to surrounding rural communities, providing access to important medical services closer to home.

Many of our team members grew up right here in Cibola County. They understand the people we serve because they are part of this community, bringing a level of connection and compassion that shapes every patient experience.

Our 25-bed critical access hospital allows our compassionate workers to provide excellent patient care in an environment that supports them in their professional growth and development. Cibola General Hospital is one hour from Albuquerque and close to Santa Fe. Known for its mild year-round climate and outdoor activities, Grants New Mexico offers low property taxes and inexpensive housing costs.

Cibola General Hospital provides services in general surgery, 24-hour Emergency care, Intensive Care, Internal Medicine, Obstetrics, Pathology, Podiatry, Primary Care and Radiology with X-ray, CT, MRI. We have three operating rooms including a room for scopes. Outpatient Behavioral Health Services, Clinics, Lab services, Pharmacy, Cardiopulmonary, and Rehab.

Our Mission, Values, & Vision

At Cibola General Hospital , our mission is built on four guiding principles that shape every interaction and every decision we make: C.A.R.E.

• Compassion: Treating every patient with kindness, empathy, and understanding
• Accountability: Taking responsibility for delivering safe, thoughtful care
• Respect: Honoring the dignity and individuality of every person
• Excellence: Striving to provide high-quality care through continuous improvement

These values reflect our commitment to creating a healthcare experience that is personal, accessible, and meaningful for our entire community. Let our family CARE for your family.

Check Out CGH’s Excellent Benefits - Part of Your Total Rewards Package in this Role!

Benefits

Upon enrolling in our medical plan, employees and their household dependents gain the privilege of accessing any of our services at any of our facilities without the need for a co-pay. Additionally, enjoy a zero co-pay fee for all generic medications, ensuring comprehensive and affordable healthcare for your family. 

Key Benefits :

• Medical costs are only $47 biweekly paid by the employee. The employer covers 100% of the employee’s Dental and Vision benefits.
• 403b Retirement Plan with employer match up to 3.5% vested at 2 years, and Roth IRA.
• Basic Life/ADD/FSA tax saving accounts for health and dependent care.
• Employee Assistance Program (EAP), voluntary long-term disability coverage.
• PTO (max rollover of 520 hours, new hires will access their PTO at 60 days), NM Sick leave.
• Holidays (6 days/year).
• Gym discounts (3 local locations).

Housing Assistance & Fuel Stipend

For employees residing more than 65 miles from our facility, we offer an exciting choice between a fuel stipend or temporary housing, subject to availability. 

Relocation Bonus

Up to $5,000 

Clinical Ladder Program

MA I to MA IV (each tier has its own wage scale)

New Grads Welcome

Starting at $19

Retention Bonuses

CGH offers retention bonuses of up to $3,500. These bonuses will be awarded every five years, starting from your fifth year as a full-time employee.

Tuition Reimbursement

Up to $5,250 per calendar year for approved programs

Up to $10,000 for master's degree or higher in leadership roles

Certification Training Program

We are thrilled to announce that we will reimburse employees for approved and job-specific certifications, including ACLS, PALS, and EMT, for example, and will also be compensated for each certification obtained, which will be an additional $0.75 to your hourly rate for each one. This initiative is designed to support your professional growth and enhance your expertise in the field. 

Employee Referral Plan

CGH rewards up to $2,000 to employees of the hospital and clinic who identify and refer potential applicants who are hired into approved positions. The referral incentive will be awarded only for applicants who are hired and successfully complete ninety (90) days of active employment in a regular full-time position in the following jobs: Registered Nurse, Medical Technologist / Medical Laboratory Technologist, Ultrasound Technologist, Radiologic Technologist, Pharmacist, Certified Registered Nurse Anesthetist, Physician, Physician’s Assistant, and Nurse Practitioner.

POSITION OVERVIEW  

The Medical Assistant I is an entry-level position responsible for supporting providers with patient care and treatment. This role focuses on patient intake, basic clinical support, and administrative assistance to ensure efficient clinic operations. The MA I will also provide back-up support to the receptionist as needed.

Essential Functions:

• Conduct patient intake, including vital signs, medical history, and other relevant information.
• Assist providers with examinations and minor procedures as requested.
• Perform CLIA-waived testing (e.g., dipstick urine, accu-check, pregnancy tests, etc.).
• Make phone calls to patients for follow-up, lab results, or appointment reminders.
• Schedule patient referrals and coordinate medical record requests.
• Ensure providers have necessary patient records, lab results, and diagnostic information prior to visits.
• Maintain exam rooms and order clinical supplies as needed.
• Provide back-up coverage for the receptionist when required.
• Perform other duties as assigned.

Requirements:

• High School Diploma or GED
• BLS/CPR Certification (must be obtained within 30 days of hire)
• Ability to administer medications and vaccines by injection

Preferred:

• Certification as a Medical Assistant (MA) or Certified Nurse Assistant (CNA)
• Previous experience in a clinic or healthcare setting
• Proficient in Microsoft Office and electronic health records (EHR) systems

Skills & Abilities:

• Strong verbal and written communication skills
• Excellent customer service orientation
• Ability to multitask in a fast-paced environment
• Attention to detail and strong organizational skills
• Professional demeanor and ability to maintain patient confidentiality

Relationship Reporting  

• Reports Directly to the Clinical Supervisor