REGISTRATION REPRESENTATIVE

Registration Representative

Christ Community Health Services is seeking a welcoming, dependable Registration Representative to serve as a first point of contact for patients and support access to care for diverse and underserved populations.

This role manages patient check-in and check-out, registration, appointment scheduling, insurance verification, payment collection, and demographic and financial information, including sliding fee discount eligibility. The Registration Representative maintains accurate information in the electronic health record and supports efficient clinic flow while protecting patient privacy.

CCHS team members are expected to demonstrate our core values every day. For a Registration Representative, they mean:

• Intentional Love - Greeting every patient, family member, and colleague with compassion, patience, dignity, and respect.
• Devoted Service - Providing reliable assistance, clear communication, and thoughtful support throughout each patient interaction.
• Humble Excellence - Maintaining accurate records, protecting confidential information, and providing excellent service while remaining teachable and Christ-centered.

This position operates in a clinic setting and involves regular interaction with patients, family members, clinical staff, and administrative team members. The role may involve exposure to infectious or contagious illnesses.

The position requires sitting for approximately 70% of the workday, standing for approximately 15%, and walking for approximately 15%. The employee may occasionally lift, push, or pull boxes or other items weighing up to 15 pounds.

The role requires frequent use of computers, telephones, office equipment, payment-processing equipment, and cash-management systems. Local work-related travel may account for approximately 15% of the position, depending on clinic assignment and operational needs. Specific responsibilities may vary somewhat by location.

Competitive pay and comprehensive benefits, including medical, dental, and vision coverage. Generous Paid Time Off, including 120 hours during the first year, plus paid holidays. 401(k) retirement plan. Annual paid Restorative Day supporting wellness and work-life balance. Mission-driven culture and employee recognition programs. Professional development and opportunities to grow within healthcare operations. The opportunity to help expand access to high-quality healthcare throughout Memphis.

If you are a compassionate, detail-oriented professional who enjoys helping others and wants to support patients throughout their healthcare experience, we invite you to consider joining Christ Community Health Services.

Come serve with purpose. Come welcome patients with compassion. Come make a difference in our community.