Controls Service Technician

Job Description

Job Description

Position Summary

We are seeking a mid-to-senior level Controls Service Technician to support service, diagnostics, and repair of Building Automation Systems (BAS) and HVAC controls. This role is ideal for a hands-on technician with strong DDC experience who can troubleshoot complex systems, support integrations, and work across multiple platforms in a fast-paced service environment.

Key Responsibilities

• Diagnose, troubleshoot, and repair BAS/DDC systems across commercial facilities  
• Perform service calls, including urgent and emergency response situations  
• Program, modify, and support control systems using ladder logic and related tools  
• Work across multiple platforms including Tridium Niagara, ABB (Cylon), Distech, Honeywell, and Johnson Controls  
• Support system integrations and commissioning alongside project teams  
• Document service work, updates, and recommendations with clear and detailed notes  
• Adhere to all company safety policies and procedures including PPE requirements to perform the job safely  

Qualifications & Skills

• 2+ years of experience with BAS/DDC systems (diagnostics, programming, and repair)  
• Strong understanding of ladder logic programming (DDC, PLC, or similar)  
• Experience with one or more platforms: ABB/Cylon, Distech, Honeywell, Johnson Controls  
• Valid driver’s license with a clean/insurable driving record  
• Strong troubleshooting ability from system-level down to field devices and wiring  
• Solid understanding of HVAC/mechanical systems and sequences of operation  
• Computer proficiency and strong communication skills  
• Experience with Tridium Niagara (N4 certification a plus)  
• Background working for a controls-focused company or division  
• Ability to quickly learn and adapt to new systems and technologies  

Employment Type & Compensation

• Full-Time | Direct Hire 
• Compensation: $35.00 - $50.00 per hour, based on experience  
• Application Period: This position will remain open until filled

Work Schedule

• Monday – Friday | 8:00 AM – 5:00 PM | Weekend OT as needed

Benefits

• 100% employer-paid medical insurance (employee)  
• 50% coverage for spouse/family (low-deductible PPO)  
• 401(k) with 4% company match  
• 7 paid holidays + 2 weeks PTO starting day one  
• Take-home company vehicle + gas card  
• Company-provided phone and laptop  

Employer Information  
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.  

Equal Opportunity Employer  
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.