Administrative Professional

Administrative Professional (Clifton, TX) Responsible for administrative and clinical support work to that area including organizing, coordinating, and tracking of services required in the major program area. In their capacity as front desk coordinator, the individual in this position will also assist in facilitating information flow between major program areas and especially with the Adult Case Management section in order to maximize service efficiency for consumer supports.

EXAMPLES OF WORK PERFORMED

Maintain excellent customer service. Organize work requirements with spreadsheets. Maintain Liaison with case managers. Conduct Financial Assessments. Assist Eligibility Specialist as needed. Assist with other duties as required and assigned as needed. A primary work responsibility is coordinating the many functions of the front desk at the Bosque County office including oversight of the front desk service while maintaining excellent customer service. The individual will ensure timely completion of all treatment plans, ANSA’s, FA’s and diagnostic updates required in the Regional Adult Case Management area. This individual will also conduct financial assessments and monitor the compliance of this activity with the front desk staff. This position will also assist with the Consumer Eligibility Specialist department offering clerical assistance as needed. Experience Must have experience performing administrative support work. One year of related work experience required . Additional consideration given to those with experience in working with the mentally disabled consumers. Spanish speaking oreferred. Education Graduation from a standard senior high school or GED.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of generally accepted professional office practices. The ability to interact with consumers in a professional manner while keeping customer service a priority. Must have excellent computer skills and knowledge. Ability and work with staff and the ability to communicate effectively both written and oral, face to face, and through phone contacts. Ability to enhance a professional working relationship with organizations as well as Center staff. Must be able to meet the essential requirement of regular dependable attendance. Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in center policies and procedures. Must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification. Physical ability to sit for extended periods working at a computer, lifting up to 15lbs, and some stooping, bending and kneeling required. Position: 172 Hours Mon-Fri 8am-5pm Salary $31,200 Annually/$15.0000 Hourly Plus $2,500 Rural Stipend Benefits Employer paid Health Insurance Employer paid Dental Insurance Employer paid Life Insurance Employer Paid Short Term Disability Employer Paid Employee Assistance Program Payroll Direct Deposit 12 paid Holidays per year Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)** Generous Paid Time Off (PTO) - begins after 3 months of full-time employment Department: Regional Office This is a full time position #J-18808-Ljbffr Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)