Events Manager - SNF Agora (KSAS Facilities & Planning Management)

We are seeking an Events Manager for the SNF Agora Building who will lead all building‑specific event operations within a high‑profile academic and public convening facility. This role integrates event strategy with daily building operations, safety, security, AV production, custodial coordination, and space governance to support complex, high‑visibility programming central to the mission of the SNF Agora Institute and KSAS. This position requires a flexible schedule including early mornings, evenings, and occasional weekends based on the SNF Agora Building event calendar. On‑site presence is required for high‑profile, public‑facing, and after‑hours programs as needed to ensure operational continuity, safety, and service excellence. Specific Duties & Responsibilities Events Strategy, Budgeting and Engagement Analysis Develop an events strategy and categorization of events, with accompanying goals, staffing and workflow plans, aligned with the agreed‑upon strategic goals and priorities of the designated area. Prepare and oversee annual budget projections for events and share with leadership. Develop and maintain an annual events calendar. Collaborate and partner with other university offices and external partners to plan, coordinate and execute events. Establish relationships, liaise, and work effectively with external and internal constituencies to successfully develop and execute events. Manage external vendor relationships to support virtual and in‑person events. Events/Project Management Serve as the project manager for all division, department, or center events. Develop and enforce production timelines; distribute comprehensive event plans including logistical coordination to ensure that events are executed to the highest degree of excellence, accuracy, professionalism, and customer service. Manage and coordinate the division/department/center events team which may include events staff, campus operations, marketing and communications, IT, student affairs, and other stakeholders. Track events throughout each fiscal year, exercising independent judgment to advance event planning as appropriate throughout the year. Work with the Marketing & Communications team on the promotion of events including sending invitations for each event based on planning discussions and pre‑determined goals. Coordinate with the division/department/center IT and Central Communications teams on the technology needs to support virtual and in‑person events, including overseeing decision‑making on appropriate platforms. Work with stakeholders to collect all content needed for events. Serve as project manager and work with design team or external designers on all content creation and development of promotional materials for events, including invitations, collateral materials, and printed programs. Maintain continuity and consistency of the university/school brand. Independently monitor that events are being executed according to the preapproved budget and plans. Consistently manage multiple events and priorities in a calm and professional manner. Serve as the liaison to university commencement committee, this may include serving on task forces, search committees, attending regular meetings, and collaborating on programs and co‑sponsorships. Digital Events & Production Stay current on industry software, e.g. Social Tables, InitLive, Formstack, Eventbrite, Cvent, and Boomset to improve event planning processes. Network with company representatives and Hopkins employees utilizing these programs and make implementation recommendations where relevant to meet needs. Train colleagues and stakeholders on platforms to help enhance their digital event planning experiences. Use software such as Teams, Zoom, and IBM Player to facilitate virtual events including live‑streaming programming, podcasts, and other externally facing broadcasts. Oversee analysis of engagement metrics for events. Vendor Relationships Create budgets, negotiate, and administer contracts with local vendors. Work directly and effectively with vendors, including writers, printers, caterers, A/V, suppliers, mailing houses, photographers, florists and restaurants, including the gathering of appropriate proposals and contracts, which may include hotels, museums, and on‑campus facilities. Conduct site visits of venues. Finalize event arrangements by conducting walk‑through with host, caterer, and other vendors as required. Determine necessary venue preparation, catering schedule, rental drop‑off/pick‑up, entertainment, decor, parking and public safety, communications, multimedia needs, equipment needs, and related issues. Scheduling & Communication Work with the Johns Hopkins Events Support Team and the school's campus operations team on space availability and convert reservations to confirmed events. Collaborate with Central Communications and the IT team regarding needed equipment and tentative setups. Communicate event needs to custodial operations. Receive and follow up on submitted event forms. Assist clients with questions and concerns regarding space reservations, equipment needed, and related processes. Oversee the RSVP tracking and confirmation process. Recruit, select, and direct volunteers at events. Manage event registration. Troubleshoot issues that arise during events. Supervise event load‑out and cleanup. Strategic Planning for Off‑Campus Events Analyze and evaluate new property prospects for event rental and filming potential. Analyze potential client value and attractiveness, space concerns and constraints, security needs, vendor access, health and safety risks. Provide expert advice on management of large‑scale event programs, including vendor and client contractual recommendations and considerations. Other duties as assigned. Additional Duties Building‑Specific Event Governance & Space Control – Oversees and approves all event reservations for the SNF Agora Building, ensuring alignment with building priorities, public safety requirements, security protocols, and operational constraints. Integrated Facilities, Safety & Emergency Coordination – Directly manages event‑related coordination with custodial services, building operations, public safety, fire/life safety, and emergency response teams for all Agora events. Inventory & Shared Resource Management – Manages and tracks shared Agora event equipment and furnishings; makes capital and operational purchasing recommendations to maintain a modern, competitive event environment. High‑Profile & Public‑Facing Programming Support – Leads operational execution for university leadership events, external global partnerships, and internationally visible public programs hosted in the Agora Building. User Training & Building Systems Leadership – Trains stakeholders on building‑specific scheduling systems (e.g., 25Live), policies, and operational workflows unique to the Agora Building. Minimum Qualifications Bachelor's Degree. Five years of related experience with political, historic, education or cultural venue events sales and management. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications 25Live experience (or comparable enterprise academic scheduling system) Advanced AV/production coordination for hybrid and live‑streamed events Cvent and Boomset (or comparable large‑scale event production platforms) #J-18808-Ljbffr