CPS CASE MANAGER 3 - 05272026-78077

Job Information Opening Date/Time: 05/27/2026 12:00AM Central Time Closing Date/Time: 06/02/2026 11:59PM Central Time Salary (Monthly): $4,178.00 - $6,245.00 Salary (Annually): $50,136.00 - $74,940.00 Job Type: Full-Time Location: Huntsville, TN; LaFollette, TN Department: Children’s Services Location : Campbell County, Scott County, Tennessee Qualifications Education and Experience : Graduation from an accredited college or university with a bachelor’s degree and at least two years of full‑time professional work providing child welfare services. Experience may include social, psychological, or correctional counseling; case management; volunteer services coordination; and/or juvenile classification coordination. Special Qualifications Must be at least 21 years of age. Be a citizen of the United States. Possess a valid driver’s license before and during employment. Have a good moral character as determined by investigation. Complete a criminal history disclosure form in a manner approved by the appointing authority. Have no conviction for a felony. Agree to release all records involving their criminal history to the appointment authority. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint-based criminal history records check. Submit to and pass a pre‑employment screening test for the use of illegal drugs. Overview This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State’s supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2 in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small institutional setting. Responsibilities Serve as a mentor for less‑experienced case management staff by providing guidance and suggestions for difficult/multi‑faced cases. Participate in multi‑disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, to gain a global perspective about case planning decisions. Determine if abuse or neglect has occurred, identify the abuser, assess the level of risk or harm to the child, establish a safety plan, make recommendations regarding permanency and/or termination of parental rights, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate/observe visitation. Maintain documentation for case files and other required documentation. Prepare for, participate in, and testify at court proceedings. Conduct interviews with alleged child victims, individuals reporting alleged abuse or child neglect, the child’s family, and collateral contacts; gather required information such as school records, demographic information, medical exam/psychological information, etc., identify supports for children and families, administer client drug screens, and conduct required assessments/assessments of home. Conduct face‑to‑face visits with children, resource families, providers, kinship homes, and other relevant entities. Work flexible hours including weekends, holidays, and after hours. Schedule appointments, meetings, visitation with children on caseload. Transport children to various appointments safely, assist children in preparing for placement, and sit with children who are awaiting placement. Communicate effectively and timely with others, engage with children and families to build trustful relationships, encourage clients to overcome barriers and achieve permanency, explain parental rights and other relevant documents to families, and respond timely to families, providers, co‑workers, and supervision. Convene and identify members for Child and Family Team Meetings to work collaboratively with all participants. Develop action steps and goals to be accomplished by the team. Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multi‑disciplinary teams; train foster parents, adoptive parents and community. Competencies Decision Quality Action Oriented Customer Focus Manages Conflict Communicates Effectively Knowledge Clerical Customer and Personal Service Skills Time Management Active Learning and Listening Complex Problem Solving Abilities Written Comprehension Deductive Reasoning Inductive Reasoning Tools & Equipment Electronic Devices Computers Motor Vehicles TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: A valid driver’s license For the past five years, the candidate’s driver record must not have a record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver’s License Information under the Licenses and Certifications section of your application. #J-18808-Ljbffr State of Tennessee