Customer Service Representative

Customer Service Representative

We are seeking a Customer Service Representative to join our team!

This is an on-site role, and will not be remote or hybrid, at any time.

What We Offer:

• Work in a team-oriented environment where collaboration is a priority.
• Achieve your professional goals without sacrificing the balance between work and life.
• A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Midwest Best Block you are responsible for:

• Providing in-person and on-the-phone customer service to our contractors and customers.
• Providing technical assistance for installing and maintaining the products we sell.
• Creating accurate and complete invoices/sales orders.
• Working with Outside Sales Representatives.
• Ensuring customer satisfaction.
• Maintaining knowledge of products and their applications.
• Assisting dispatch with orders.
• Completing daily paperwork.
• Forklift experience preferred
• Must be able to wear safety glasses, and all other PPE as required
• Ability to safely lift and move objects up to 50 pounds occasionally

About You:

The ideal candidate for this role will have:

• A basic knowledge of Microsoft Office programs.
• Good organizational and communication skills.
• Strong problem-solving skills.
• Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple. Click on the "apply" button to get started or apply in person.

Hardscapes and Masonry is an equal opportunity employer committed to developing a workforce with well-qualified individuals without regard to their race, religion, color, sex, national origin, age, sexual orientation, gender, disability, veteran status or other protected characteristics. Hardscapes and Masonry is a drug-free workplace and conducts pre-employment testing as a condition of employment. If you are unable to apply online due to a disability, contact the Hardscapes and Masonry Recruiting team at View phone number on click.appcast.io.