Sr Customer Marketing Manager

Job Description

Job Description

Overview

Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support.

A global building automation and industrial technology company with 100+ years of history , 25,000+ patents , and 7,000+ engineers , operating across 70+ countries and 4 major business areas . Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits

• 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years.
• Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs.
• Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.
• Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays.
• Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.
• HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses.
• Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability.
• Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources.
• Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources.
• Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts.

Benefits may vary by location, position, employee classification, and eligibility.

Qualifications

• Minimum of 6+ years of experience in customer marketing or related roles, with a proven track record of developing and executing successful marketing strategies
• Strong leadership skills with the ability to lead and inspire a team
• Excellent communication and interpersonal skills, with the ability to build relationships and effectively convey ideas
• Strong analytical mindset with the ability to interpret data and make data-driven decisions
• Experience with marketing automation tools and CRM systems

Responsibilities

• Lead a team in developing and executing customer marketing strategies to drive customer engagement and loyalty.
• Collaborate with cross-functional teams, including sales and product management, to understand customer needs and develop targeted marketing campaigns.
• Analyze market trends and customer data to identify growth opportunities and provide insights for improvement.
• Develop and execute marketing programs, including email campaigns, social media promotions, and customer events.
• Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement.