Manager in Training

Job Description NOW HIRING: Assistant Operations Manager (Manager-in-Training) Compensation: $60,000-$70,000 per year Must be willing to relocate after 8 weeks. Job Overview The Assistant Operations Manager (MIT) will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers, including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations, and other high‑level managerial or supervisory responsibilities. MIT Program Our MIT program is a blended‑learning, eight‑week program focused on immersing a manager in all aspects of running a multi‑million‑dollar business within the facilities industry. Training takes place on‑site at one of our Fortune 200 client locations and guides trainees by integrating hands‑on training, expert learning, real‑time feedback, and personalized advice. The program is ideal for college graduates and those seeking professional development opportunities. Roles & Responsibilities Assist with developing work schedules to ensure adequate service. Prepare schedules for service personnel and assign personnel to routes. Assist with inspection and evaluation of establishments for program compliance, i.e., safety, quality, and service. Assist with inventory of supplies and equipment. Investigate and promote improved equipment and methods. Review customer requests for service to ascertain cause for the request, type of malfunction, and address with manager. Assist with implementation and execution of policies and goals. Inspect plants and evaluate use of space and facilities. Assist with plan, budget, and schedule modifications including cost estimates, bid sheets, and contracts. Participate in the development of long‑range plans, conceptual designs, and capital outlay requirements for program/process improvements. Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents. Maintain a safe work environment for self and employees. Assist with compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc. Act as liaison between company, customers, clients, employees, and subcontractors. Review correspondence concerning contractors and respond as appropriate. Establish and maintain contact with contractors to ensure smooth operation of the contract process. Conduct and attend meetings to communicate top‑down and bottom‑up on a consistent real‑time basis, with customers, clients, and employees. Assist with human resource concerns and issues. Some travel may be required for this position. Qualifications Relocation (within the US) is required if a local opportunity is not available. Local opportunity cannot be guaranteed. Requires an A.A. degree in Business Management or related field with 2+ years of experience, or equivalent combination of education and experience. Certificates, Licenses, Registrations CPR/AED/First Aid certification a plus. Bilingual a plus. May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified. Knowledge, Skills, and Abilities Ability to read and interpret instructions, procedures, manuals, and other documents. Strong verbal and written communication skills. Knowledge of cleaning methods and equipment and willingness to share with team. Knowledge of the upkeep and care of cleaning equipment. Knowledge of cleaning compounds and chemicals, and their safe, efficient use. Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills. Knowledge of Microsoft Office and computer skills. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and the general public. Supervisory Responsibilities Carries out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment The employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. Shift: Various (flexible based on business need). Benefits SBM offers comprehensive benefit packages. For information about SBM’s benefits, please visit the SBM website at Careers – SBM. Equal Opportunity Employer SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, veteran status, or other legally protected status. #J-18808-Ljbffr SBM Management Services, LP