Medical Assistant

Medical Assistant I / Medical Assistant II At Father Joe's Villages, we believe that healthcare is a critical pathway to stability, recovery, and long-term wellbeing. As part of our integrated Village Health Center, Medical Assistants play an essential role in ensuring that individuals experiencing homelessness and those in other medically underserved populations receive compassionate, high-quality, and coordinated care. Whether supporting routine visits, assisting with clinical procedures, coordinating care activities, or helping patients navigate the healthcare system, Medical Assistants help create a welcoming and efficient environment where every patient is treated with dignity and respect.What Success Looks Like Successful Medical Assistants are patient-centered, detail-oriented, and committed to providing excellent care in a fast-paced clinical environment. They balance strong clinical skills with compassion, professionalism, and adaptability. Success in this role means supporting efficient clinic operations, contributing to positive patient experiences, maintaining accurate documentation, and helping interdisciplinary care teams deliver coordinated healthcare services. Whether entering the profession or bringing more advanced experience, successful candidates demonstrate a commitment to learning, collaboration, and serving individuals with complex medical, behavioral health, and social needs.The Role Father Joe's Villages is hiring for both Medical Assistant I and Medical Assistant II positions. Candidates will be hired at the level that best aligns with their qualifications, experience, certifications, and demonstrated competencies.Responsibilities for All Medical Assistants Obtain and document patient vital signs, health histories, and visit informationPrepare patients for examinations, treatments, and clinical proceduresAssist medical providers and behavioral health clinicians during patient visitsCollect, label, process, and prepare laboratory specimens in accordance with established proceduresPrepare, clean, stock, and maintain exam rooms, equipment, and clinical suppliesSupport patient flow, appointment scheduling, reminders, referrals, and follow-up activitiesMaintain accurate and timely documentation within the electronic health record (EHR)Support communication with patients, pharmacies, laboratories, providers, and interdisciplinary team membersFollow infection control, safety, quality, and documentation standardsContribute to a patient-centered, trauma-informed, and culturally responsive care environmentAdditional Responsibilities for Medical Assistant II Support care coordination activities, including medication reconciliation, refill workflows, care gap identification, referrals, follow-up, and related communicationSupport medication administration, immunizations, injections, specialty services, and designated clinical programs within scope of practiceMaintain laboratory, phlebotomy, quality assurance, maintenance, and temperature logs in accordance with established requirementsAssist with onboarding, day-to-day training, and cross-training activities for Medical Assistant I staffParticipate in quality improvement activities, workflow enhancements, and cross-functional clinic operationsDesirable Candidate Profile All CandidatesHigh School Diploma or GED requiredCurrent Medical Assistant certification required, including completion of an accredited Medical Assistant program or equivalent trainingBasic Life Support (BLS) certification required, or ability to obtain BLS within the required time frame upon hireExperience supporting medically underserved populations preferredAdditional Profile for Medical Assistant II Minimum of two (2) years of Medical Assistant experience in an ambulatory, outpatient, primary care, specialty care, or integrated healthcare setting required.Experience supporting care coordination activities, including medication reconciliation, refill workflows, care gap identification, referrals, follow-up, and related communication.Experience supporting specialty services, medication administration, immunizations, injections, laboratory operations, and required logsExperience with laboratory services, specimen collection and processing, and/or phlebotomy is strongly preferred.Key Competencies Knowledge of medical assisting practices, clinical workflows, patient care procedures, infection prevention, safety standards, HIPAA requirements, and clinical documentation practicesAbility to build positive relationships with patients from diverse backgrounds and life experiencesStrong communication, organization, attention to detail, prioritization, and teamwork skills in a fast-paced clinical environmentProficiency using electronic health record systems and healthcare technologyCommitment to trauma-informed, patient-centered, and culturally responsive careAbility to work collaboratively as part of an interdisciplinary care teamCommitment to serving individuals experiencing homelessness and housing instability with compassion, respect, empathy, empowerment, and dignityWork Schedule This is a full-time position based within the Village Health Center, an integrated Federally Qualified Health Center serving individuals experiencing homelessness and other medically underserved populations. Work is performed in a fast-paced clinical environment and involves collaboration with medical providers, behavioral health clinicians, laboratory staff, care teams, and support staff to deliver coordinated, patient-centered care. While the typical schedule is Monday through Friday, occasional schedule adjustments may be required to support clinic operations, patient care needs, specialty services, and organizational priorities.Compensation & Benefits The anticipated starting pay ranges for the roles are below:Medical Assistant I: $21.00 to $23.30 per hourMedical Assistant II: $23.00 to $25.30 per hourWages are paid out bi-weekly. Final placement including level (MA I or MA II) and starting pay rate will be determined based on the candidate's experience, qualifications, certification status, and internal equity considerations.Father Joe's Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.Why Join Father Joe's Villages Join an organization deeply rooted in Compassion, Respect, Empathy, Empowerment, and Dignity. Make a meaningful impact by supporting individuals and families as they transition from homelessness to housing stability. Work alongside a collaborative, mission-driven team committed to holistic, trauma-informed care. Grow your skills in case management, housing stability, and client advocacy within a respected community organization.Conditions of Employment Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, driving record review, and other requirements relevant to the role. These checks are conducted following a conditional offer of employment.Equal Employment Opportunity Father Joe's Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.