Operations Administrator

Job Description

Job Description

Operations Administrator

Who We Are

Atwood Management is a locally owned, people-focused property management organization serving rental properties and community associations throughout Minnesota. We believe strong property management depends not only on great relationships, but also on the reliable systems, processes, and administrative support behind them.

Our core values guide how we work every day: innovation, collaboration, accountability, respect, and excellence.

About the Role

The Operations Administrator serves as a central administrative resource for Atwood Management’s Operations Department, supporting both Rental Management and Community Association Management.

This role owns the recurring administrative processes that keep our portfolios organized and moving forward—from licenses, registrations, inspections, notices, and renewals to documentation, records management, and compliance tracking.

By taking ownership of these process-driven responsibilities, the Operations Administrator allows Property Managers and Community Association Managers to focus on managing properties, communities, clients, residents, homeowners, and performance outcomes.

What You’ll Do

• Track licenses, registrations, inspections, renewals, filings, notices, and other recurring deadlines
• Prepare, process, submit, and maintain routine property and association documentation
• Coordinate rental licensing, municipal inspections, utility accounts, lease renewal documentation, and approved resident notices
• Support administrative processes related to evictions and other compliance requirements
• Maintain resident, homeowner, property, and community association records
• Process homeowner registrations, ownership changes, association filings, and standard association documentation
• Support board packet preparation, governing-document records, and approved association correspondence
• Maintain organized electronic files, calendars, checklists, templates, and administrative workflows
• Monitor open items through completion and proactively identify missing or overdue requirements
• Coordinate documentation and information with Accounting, Field Services, and other departments
• Assist Operations leadership with administrative projects and process improvement
• Use technology, automation, and AI appropriately to improve accuracy, consistency, and efficiency

What You’ll Bring

• Exceptional organization and attention to detail
• Strong follow-through and the ability to manage multiple recurring deadlines at once
• Comfort working independently within established procedures and processes
• Strong written and verbal communication skills
• Confidence learning new technology, systems, and administrative requirements
• Ability to maintain accurate, organized records and documentation
• Sound judgment in recognizing when a routine process requires escalation or management input
• Professionalism when communicating with residents, homeowners, municipalities, vendors, and coworkers
• A process-oriented mindset and motivation to create order, consistency, and reliable systems

Property management, community association management, real estate, compliance, or administrative experience is a plus but not required.

What We Offer

We believe great work deserves great support. That’s why we offer:

Benefits: Medical, dental, vision, basic life, long-term disability, and a variety of voluntary benefit options (HSA/FSA, legal, accident, critical illness, and pet wellness).

401(k) with Company Match: Plan for your future with confidence.

Paid Time Off: Generous PTO/ESST, vacation, and holiday pay.

Professional Development: Ongoing learning opportunities and room to grow.

Team Culture: A supportive workplace guided by our core values—innovation, collaboration, accountability, respect, and excellence.

Work-Life Balance: We respect boundaries and value your time.

Employee Recognition: We celebrate wins, big and small, and the people who make them happen.

Ready to Apply?

If you’re the kind of person who notices an approaching deadline before anyone has to ask, enjoys creating order from moving pieces, and takes satisfaction in making sure nothing falls through the cracks, we’d love to hear from you.

Monday-Friday: 8a-5p