Epic Secure Chat-VOIP Analyst

Position Title: Epic Secure Chat-VOIP Analyst Duration: 6+ months, with potential for extension Start Date: November 2026 Work Arrangement: Primarily remote, with occasional onsite requirements for milestone meetings or go-live support Job Summary: Epic Secure Chat Analyst - VoIP Location: Louisville, KY Duration: 6+ months, with potential for extension Start Date: November 2026 Work Arrangement: Primarily remote, with occasional onsite requirements for milestone meetings or go-live support Our client is seeking an experienced Epic Secure Chat Analyst with VoIP experience to support an implementation project in Louisville, KY. The ideal candidate will have hands‑on experience implementing Epic Secure Chat and a strong understanding of Voice over Internet Protocol (VoIP) technologies within a healthcare environment. This is a minimum six-month contract with potential extensions. The position is primarily remote, with occasional onsite attendance required for key project milestones, meetings, or go‑live support. Key Responsibilities Support the implementation, configuration, testing, and deployment of Epic Secure Chat. Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure seamless integration with existing healthcare communication systems. Apply VoIP knowledge to support communication workflows, connectivity, and integration requirements. Troubleshoot implementation issues and coordinate resolution across technical and application teams. Support testing, go-live readiness, and post-implementation activities as needed. Participate in project meetings and attend onsite milestone events when required. Required Qualifications Hands‑on implementation experience with Epic Secure Chat . VoIP experience is required , including an understanding of voice communication technologies and related infrastructure. Experience supporting healthcare IT implementations and collaborating with cross-functional teams. Strong troubleshooting, communication, and problem‑solving skills. Ability to work independently in a primarily remote project environment and travel onsite when needed. Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Healthcare IT Leaders, LLC