Client Services Associate

RH is about taste and focuses on scaling taste on a global level, curating luxury home furnishings and building an ecosystem that positions RH as a thought leader. Client Services Associates are integral to providing luxury service and assessing client needs. This role is ideal for an innovator with a sense of personal style, a polished appearance, refined taste, and a discerning eye for luxury. Responsibilities Live RH's Vision, Values and Beliefs every day Greet and welcome clients and assist with any questions or concerns Assist in connecting clients with the right associates based on their purchase needs Communicate with clients in the gallery, over the phone, and through email Provide an elevated level of client service support to gallery partners to resolve client concerns Be well‑versed on RH products and offerings Create a luxury service experience in every interaction Exhibit a broad understanding of the organization Requirements Customer service experience within a design firm, high‑end furniture showroom, or luxury retail setting preferred Ability to recognize and respond to multiple priorities Strong organizational and time‑management skills Strong verbal and written communication skills Commitment to quality and detail at all levels People and relationship‑driven Proficiency with Mac OS, iOS devices, Microsoft Office, and Google Applications Physical Requirements Ability to lift and mobilize small to medium items up to 30 lbs. while using appropriate equipment and techniques Ability to maneuver effectively around the gallery floor, stock room, and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing #J-18808-Ljbffr