Director of Customer Operations & Enablement
$127.68k - $270kPlaid
Plaid in San Francisco is seeking a Customer Operations Leader to own strategy and execution of all global ops initiatives. This director-level role requires experience in scaling operations, managing customer experience engineering, and technical enablement. The ideal candidate has 8+ years in customer operations or product operations management. You'll lead a team, drive efficiency with AI, and improve customer self-servicing programs. Compensation ranges from $127,680 to $270,000, reflecting responsibilities and experience. #J-18808-Ljbffr Plaid
$167k - $199k
Fin is the AI Customer Agent company on a mission to help businesses... ...Agent on the market today, enabling businesses to deliver impeccable... ...with Customer Success Directors to define enablement priorities... ...globally distributed teams Comfort operating in a fast‑paced and evolving...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week$146.4k - $235.38k
...What you’ll do As a Sr. Enablement Program Manager for Customer Success, you will lead the strategic design and global execution of foundational and... ...stakeholders across Enablement, Customer Success Leadership, Operations, and Marketing to ensure program success Serve as...SuggestedPermanent employmentFull timeWork at officeLocal areaRemote work2 days per week$146.4k - $235.38k
...brings agreements to life. Over 1.5 million customers and more than a billion people in over... ...efficiently. What you'll do As a Sr. Enablement Program Manager for Customer Success,... ..., customer success leadership, operations, and marketing to ensure program success...SuggestedPermanent employmentFull timeWorldwide$146.4k - $235.38k
What you'll do As a Sr. Enablement Program Manager for Customer Success, you will lead the strategic design and global execution of foundational and... ...stakeholders across Enablement, Customer Success Leadership, Operations, and Marketing to ensure program success Serve as...SuggestedWork at officeRemote work2 days per week$160k - $200k
...and affordability of health care for all. Operating across 50 states, Galileo offers high-... ...closer. About the Role Galileo is seeking a Director, Implementation to lead our... ...automation-first implementation model that enables growth without linear headcount increases...SuggestedRemote jobContract workWork at officeLocal areaImmediate startFlexible hoursDay shift$190k - $220k
...Overview As the Director of Customer Operations at Copper, you will build and scale the engine that moves our battery-enabled induction stoves from the factory floor to fully commissioned installation, and you will ensure they perform reliably over their entire lifecycle...Full timeRemote work- ...world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI... ...research institutes. Benchling is looking for a Field Enablement Manager, focused on enablement program and platform management...Work at officeLocal areaFlexible hours3 days per week
$122k - $260k
A leading software company based in San Francisco is seeking a passionate Customer Enablement Manager to help large customers maximize their use of the platform. The ideal candidate will have over 4 years of experience in customer-facing SaaS roles, excellent communication...Full time- Fin in San Francisco is seeking a Senior Customer Success Enablement Manager to be a strategic business partner to the Customer Success leadership team. The role blends execution and strategic advisory, enabling the delivery of high-impact training programs and recommendations...Flexible hours
- ...companies like Pinterest. We’re revolutionizing influencer marketing, enabling marketers to accomplish in hours what previously took teams... ...and acquire users. About The Role We’re hiring our first Customer Success Manager to help build the leading advertising and marketing...Full time
- ...to run secure, compliant, and connected operations across every location. From manufacturing... ...com About the role We are looking for a Customer Success Operations Manager to help scale... ...needed to perform at a high level while enabling the organization to scale efficiently....Local areaImmediate start
$80k - $150k
...Conveo Conveo is the AI research platform enabling fast, affordable, and high-quality... ...affects how well companies understand their customers and how well they can serve them. #2... ...building companies. #3 How we operate We truly care about our clients and the...- ...on Notion. Notinos (our employees) are customer zero in bringing this future of work to... ...workdays. About The Role: In your role as CS Operations Lead , you will support the Customer... ...reviews that identify risks and trend and enable data-driven decisions across all levels....Work at officeLocal area
$106k - $150k
...Customer Success Operations Manager At Affinity, we're building a world-class Customer Success organization and we're looking for a Customer... ...Operations team powering insights, planning, and processes that enable our CS team to delight our customers. In this role you...Work at officeWorldwideFlexible hours2 days per week3 days per week- ...lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The... ...at Postman. The Opportunity Postman’s customer base spans millions of developers and thousands... ...this growth, we are investing in operational systems that allow our Customer Success...Work at officeFlexible hours3 days per week
$200k - $245k
...emissions. Hundreds of enterprise customers - including 90+ of the... ...We're looking for a senior operator to lead strategy and operations... ...big on titles, but this a Director equivalent position over an... ...first workflows, tooling, and enablement that change how the team...Work at officeRemote work$190k - $241k
...provided over ten million rider-only trips, enabled by its experience autonomously driving... ...across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the... ...platform. From component sourcing to end customer management, we enable and create value for...Full timeRemote work$71k - $139k
...Individuals in the Customer Success Manager role have a passion for technology and the ambition... ...with a high level of ambiguity and operate autonomously while maintaining a... ...technology strategy; this could include running enablement sessions alone or with another internal...Local areaImmediate startWorldwideFlexible hours- ...value models, provide support, and onboard customers. They live across websites, inside your... ...value realization through onboarding, enablement, and ongoing engagement, guiding... ...stakeholders across revenue, marketing, and operations teams Lead renewals with a proactive,...Full timeContract workRemote work
$97k - $120k
...and a shared commitment to serving our customers, communities, and each other. We believe... ...onboarding, training, and customer enablement skills. Strong written and verbal communication... ...with customers who may be field‑based, operationally focused, or difficult to reach during...Full timeFor contractorsWork at officeLocal areaFlexible hours$140k - $180k
...a strong base of enterprise customers who love our product and dozens... ...’ll work closely with our Operations and Engineering teams to... ...expert in the product. Internal Enablement: Partner with Product and... ...comfortable representing Vitalize to director‑level stakeholders and...Full timeWork at officeRelocation packageFlexible hours- ...We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In this role, you will own... ...clear ROI and working with the Account Director to identify opportunities for...
- ...Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary... ...on future priorities. 2. Technical Enablement & Adoption Lead the technical... ...a smooth transition from deployment to operational use. Conduct deep‑diving technical demonstrations...Work at office
$10 per hour
...South America. The Role We’re hiring a Customer Success Manager to help our customers scale... ...problem-solving and strategic enablement, ideal for someone who loves helping teams... ...re passionate about AI, automation, or operational efficiency in complex business systems....Remote workFlexible hours- ...applicants Terminal49 is looking for a Customer Success Manager (CSM) to own and grow... ...us to help them stay ahead of issues and operate smoothly. This is a hands‑on role for... ...improve playbooks and customer‑facing docs (enablement, help centre, case studies) Be the...Contract workFlexible hours
- ...powered clinical documentation platform that enables home health clinicians to save hours of... ...Job Overview We are seeking a qualified Customer Success Manager to help us foster strong... ...and long‑term success. Ability to operate with urgency, creativity, and resilience...Work at officeImmediate startFlexible hours
$138k - $150k
...Senior Customer Success Manager — Enterprise We’re seeking a Senior Customer Success Manager... ..., expansion, and clear book ownership. Operate within the GTM pod model: partner... ...Use AI to improve scale and focus: use AI‑enabled tools and workflows to prepare for customer...$110k - $150k
...As a Customer Success Manager, you will be a strategic advisor for... ...excellent communicator; (2) Operate with transparency; (3) Provide... ...Windfall departments on internal enablement, webinars, and internal or... ...relationships and presenting to Directors, VPs, and C-level executives...$86.5k - $138.5k
...Intelligent Content Management. Our platform enables organizations to fuel collaboration,... ...of content management and empower our customers to completely transform workflows across... ...deliver measurable outcomes. You’ll bring operational rigor, a growth mindset, and strong...Live inWork at officeShift work3 days per week$75k - $90k
...dollar donated online. Change's platform enables businesses to donate to 1.5 million... ...building deeper connections with their customers. Trusted by fintech leaders like Brex and... ...opportunities, and overseeing key payment operations, all aimed at fostering long-term customer...Work at office
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