Director of Customer Operations & Enablement
$127.68k - $270kPlaid
Plaid in San Francisco is seeking a Customer Operations Leader to own strategy and execution of all global ops initiatives. This director-level role requires experience in scaling operations, managing customer experience engineering, and technical enablement. The ideal candidate has 8+ years in customer operations or product operations management. You'll lead a team, drive efficiency with AI, and improve customer self-servicing programs. Compensation ranges from $127,680 to $270,000, reflecting responsibilities and experience. #J-18808-Ljbffr Plaid
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director of Customer Operations & Enablement in San Francisco, CA vacancy
$212k - $291k
...helps teams to detect advanced threats and close cases with unprecedented clarity and precision. About the Role As Director of Customer Operations & Enablement, you will lead the strategy, systems, analytics, and enablement that help Corelight's post-sales teams deliver...Suggested$167k - $199k
Fin is the AI Customer Agent company on a mission to help businesses... ...Agent on the market today, enabling businesses to deliver impeccable... ...with Customer Success Directors to define enablement priorities... ...globally distributed teamsComfort operating in a fast-paced and evolving...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week$215k - $250k
...built from the ground up, we own and operate each layer of the stack — from... ...meaningful work of your career, help our customers and partners advance their AI strategies... ...This Role Crusoe is looking for a Director of Customer Enablement to build the enablement function...SuggestedContract workTemporary work$150k - $179k
Senior GTM Enablement Manager, Operations Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... ...org. What will I be doing? Reporting to the Senior Director of Global Sales Enablement, you will own and drive...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week$160k - $200k
...and affordability of health care for all. Operating across 50 states, Galileo offers high-... ...closer. About the Role Galileo is seeking a Director, Implementation to lead our... ...automation-first implementation model that enables growth without linear headcount increases...SuggestedRemote jobContract workWork at officeLocal areaImmediate startFlexible hoursDay shift$122k - $260k
...together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You...Full timeRemote workWork from home- Crusoe is seeking a Director of Customer Enablement to build the enablement function from the ground up, reporting to the VP of Customer Experience. You will own onboarding, education, and enablement across the lifecycle while supporting CX teams during growth. Role is...
$300 per month
...company built from the ground up, we own and operate each layer of the stack — from electrons... ...work of your career, help our customers and partners advance their AI strategies... ...launch readiness across CX: coordinate enablement, customer communications, Jira hygiene,...Temporary workShift work- Crusoe Energy Systems LLC is seeking a Director of Customer Enablement to build the enablement function from the ground up. You will own how customers are onboarded, educated, and enabled across their lifecycle, aligning CX teams with training and knowledge management....
- ...Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We... ...phones, book jobs, follow up with customers, and drive revenue, fully integrated into... ...space. You'll be the first person to own enablement end-to-end: build on what exists, then...For contractorsLocal area
- Sofar Ocean is seeking a Defense Customer Success Lead to embed with U.S. Defense users, train and enable them, and problem-solve to maximize the value of Sofar Spotter... ...lead deployments in exercises and real-world operations. A strong DoD background, clearance, and...
- ...building toward a future where enterprise operations are fully autonomous; with no tickets,... ...processes slowing companies down. Our platform enables companies like Databricks, Figma, and... ...us. The Role We're looking for an AI Customer Enablement Lead to own how customers...Work at office
- About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products... ...training execution. Our mission is to help customers successfully adopt and operationalize AI... ...AI systems are built, evaluated, and operated in production, including RAG, evaluation...Work at officeRelocation packageShift work
$112k - $215.1k
The OpportunityJoin Adobe as the Strategy & Operations Partner to the Sr. Director/Director of Customer Group Marketing and contribute to a world-class marketing... ...Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact,...Full timeTemporary workLocal areaWorldwide$106k - $150k
...Role At Affinity, we’re building a world-class Customer Success organization and we’re looking for a Customer Success Operations Manager to be the key driver for how we scale... ...insights, planning, and processes that enable our CS team to delight our customers. In this...Work at officeWorldwideFlexible hours2 days per week3 days per weekAffinity Inc
San Francisco, CA3 days ago$123.1k - $273k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...to improve their overall technical and operational health, helping them to realize the... ...of such incidents. These activities will enable you to proactively set the customer up for...Full timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week$110k - $168k
...Success /Full-Time /On-siteAs a Customer Success Manager, you will be... ...excellent communicator; (2) Operate with transparency; (3)... ...Windfall departments on internal enablement, webinars, and internal or customer... ...and presenting to Directors, VPs, and C-level executivesPassion...Full time$170k - $220k
...are looking for an experienced Enterprise Customer Success Manager to join our Enterprise... ...for key enterprise clientsDrive initial enablement through high quality onboarding and trainingIdentify... ..., speed, and qualityCutting-Edge Tech - Operate at the forefront of applied LLMs and...Local area$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...managers or mentors for guidance on priority problems.Conduct enablement sessions on opportunity and case management, forecasting,...Full timeWork at officeLocal areaFlexible hours3 days per week$86.5k - $138.5k
...Intelligent Content Management. Our platform enables organizations to fuel collaboration,... ...of content management and empower our customers to completely transform workflows across... ...deliver measurable outcomes. You’ll bring operational rigor, a growth mindset, and strong...Live inWork at officeShift work3 days per week- ...Fountaineers as we empower our hundreds of customers and millions of frontline workers around... ...account growth and successSupport and enable customers with regular executive... ...identifying creative solutionsProven ability to operate effectively in a fast-paced environment...Remote workHome officeFlexible hours
$153.85k - $181k
...Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast... ...Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios... ...product adoption roadmap which will enable them to accomplish their desired business...Full timeContract work$130k - $178k
...the trusted, neutral infrastructure that enables organizations to safely embrace this new... ...are looking for builders and owners who operate with speed and urgency and execute with... ...are too, let's talk.About the role:The Customer Success Manager role will play a critical...Local areaWorldwideFlexible hoursShift work$150k - $175k
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise... ...role requires strong communication, operational discipline, comfort with ambiguity, and... ..., and expansion momentsDrive initial enablement through repeatable onboarding programs,...Work at officeLocal area- ...of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post... ...health. You will be the domain expert and operational backbone for Stripe’s fraud and... ...support trials, conversions, and joint enablement.Voice of the Customer: Act as the internal...
$97k - $190k
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining... ...complexity by advising on advanced operational strategies and best practices. Deliver... ...redefined the data platform for the AI era, enabling builders to create, transform, and...Local areaWorldwideFlexible hours$132.89k - $166.11k
...is the intelligent finance platform that enables companies to spend smarter and move... ...founders and finance teams to accelerate operations, gain real-time visibility, and control... ...manual expense and accounting tasks for customers so they can focus on what matters most....Work at officeRemote workWork from home$26.08 - $38.4 per hour
...maximize their visibility, optimize their operations, and thrive on DoorDash. We pride... ...in client-facing sales roles, increasing customer satisfaction, retention, and product adoptionYou... ...and logistics company that started by enabling door-to-door delivery, and we are...Hourly payWork at officeLocal areaRemote workFlexible hours$150.3k - $179.53k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer... ...AI Customer Agent on the market today, enabling businesses to deliver impeccable, always... ...deploy AI to transform their support operations and achieve strategic outcomes aligned to...Work experience placementWork at officeLocal areaWork from home3 days per week$65k - $75k
...work done Benefits & Perks: First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: Multiple medical plans to choose from and 100% employer-covered dental...Full timeTemporary workWork experience placementWork from homeFlexible hoursFirst Connect Insurance
San Francisco, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Customer Operations & Enablement. Be the first to apply!
Related searches
- customer advocacy manager San Francisco, CA
- customer retail manager San Francisco, CA
- customer solutions manager San Francisco, CA
- customer service supervisor San Francisco, CA
- customer service project manager San Francisco, CA
- senior manager customer experience San Francisco, CA
- bilingual customer service manager San Francisco, CA
- director customer operations San Francisco, CA
- director customer care San Francisco, CA
- manager customer experience San Francisco, CA