Director of Customer Operations & Enablement
$127.68k - $270kPlaid
Plaid in San Francisco is seeking a Customer Operations Leader to own strategy and execution of all global ops initiatives. This director-level role requires experience in scaling operations, managing customer experience engineering, and technical enablement. The ideal candidate has 8+ years in customer operations or product operations management. You'll lead a team, drive efficiency with AI, and improve customer self-servicing programs. Compensation ranges from $127,680 to $270,000, reflecting responsibilities and experience. #J-18808-Ljbffr Plaid
$167k - $199k
Fin is the AI Customer Agent company on a mission to help businesses... ...Agent on the market today, enabling businesses to deliver impeccable... ...with Customer Success Directors to define enablement priorities... ...globally distributed teamsComfort operating in a fast-paced and evolving...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week$215k - $250k
...built from the ground up, we own and operate each layer of the stack — from... ...meaningful work of your career, help our customers and partners advance their AI strategies... ...This Role Crusoe is looking for a Director of Customer Enablement to build the enablement function...SuggestedContract workTemporary work$151k - $175k
...Intelligent Content Management. Our platform enables organizations to fuel collaboration,... ...of content management and empower our customers to completely transform workflows across... ...collateral. Partner with Sales and Marketing Operations to drive deep adoption and mastery of...SuggestedLive inWork at officeShift work3 days per week$127k - $269k
...in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You...SuggestedMinimum wageFull timeLocal areaRemote workFlexible hours$150k - $179k
Senior GTM Enablement Manager, Operations Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... ...org. What will I be doing? Reporting to the Senior Director of Global Sales Enablement, you will own and drive...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week$160k - $200k
...and affordability of health care for all. Operating across 50 states, Galileo offers high-... ...closer. About the Role Galileo is seeking a Director, Implementation to lead our... ...automation-first implementation model that enables growth without linear headcount increases...Remote jobContract workWork at officeLocal areaImmediate startFlexible hoursDay shift- Crusoe is seeking a Director of Customer Enablement to build the enablement function from the ground up, reporting to the VP of Customer Experience. You will own onboarding, education, and enablement across the lifecycle while supporting CX teams during growth. Role is...
$300 per month
...company built from the ground up, we own and operate each layer of the stack — from electrons... ...work of your career, help our customers and partners advance their AI strategies... ...launch readiness across CX: coordinate enablement, customer communications, Jira hygiene,...Temporary workShift work- ...About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products... ...training execution. Our mission is to help customers successfully adopt and operationalize AI... ...AI systems are built, evaluated, and operated in production, including RAG, evaluation...Full timeWork at officeRelocation packageShift work
- ...building toward a future where enterprise operations are fully autonomous; with no tickets,... ...processes slowing companies down. Our platform enables companies like Databricks, Figma, and... ...us. The Role We're looking for an AI Customer Enablement Lead to own how customers...Work at office
- ...across every tool where you operate: email, calendar, documents,... ...and Tony Vincent (CPO), former Director of Applied AI Product at Google... .... You're the person who gets customers there: from a curious signup... .... As our founding Customer Enablement hire, you own the answer to the...Work at office
- ...Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We... ...phones, book jobs, follow up with customers, and drive revenue, fully integrated into... ...space. You'll be the first person to own enablement end-to-end: build on what exists, then...For contractorsLocal area
$122k - $260k
A leading software company based in San Francisco is seeking a passionate Customer Enablement Manager to help large customers maximize their use of the platform. The ideal candidate will have over 4 years of experience in customer-facing SaaS roles, excellent communication...Full time$112k - $215.1k
The OpportunityJoin Adobe as the Strategy & Operations Partner to the Sr. Director/Director of Customer Group Marketing and contribute to a world-class marketing... ...Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact,...Full timeTemporary workLocal areaWorldwide$127.68k - $214.8k
...Washington D.C., London and Amsterdam.The Customer Operations team sits at the center of how we... ...execution of all global ops initiatives in a director level role — leading a team across... ...experience engineering, technical enablement, and org development.As Customer Operations...Full timeWork experience placementWork at officeLocal area$170k - $220k
...are looking for an experienced Enterprise Customer Success Manager to join our Enterprise... ...for key enterprise clientsDrive initial enablement through high quality onboarding and trainingIdentify... ..., speed, and qualityCutting-Edge Tech - Operate at the forefront of applied LLMs and...Local area$153.85k - $181k
...Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast... ...Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios... ...product adoption roadmap which will enable them to accomplish their desired business...Full timeContract work$86.5k - $138.5k
...Intelligent Content Management. Our platform enables organizations to fuel collaboration,... ...of content management and empower our customers to completely transform workflows across... ...deliver measurable outcomes. You’ll bring operational rigor, a growth mindset, and strong...Live inWork at officeShift work3 days per week$110k - $168k
...Success /Full-Time /On-siteAs a Customer Success Manager, you will be... ...excellent communicator; (2) Operate with transparency; (3)... ...Windfall departments on internal enablement, webinars, and internal or customer... ...and presenting to Directors, VPs, and C-level executivesPassion...Full time$150k - $175k
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise... ...role requires strong communication, operational discipline, comfort with ambiguity, and... ..., and expansion momentsDrive initial enablement through repeatable onboarding programs,...Work at officeLocal area- ...of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post... ...health. You will be the domain expert and operational backbone for Stripe’s fraud and... ...support trials, conversions, and joint enablement.Voice of the Customer: Act as the internal...
- We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In this role, you will own... ...clear ROI and working with the Account Director to identify opportunities for...
$154k - $209k
...scenario planning and analysis platform so our customers can outpace their competition and the... ...wins - big and small.Supported by operating principles of being strategy-led, values... ...for the AMER region. Your mission is to enable our post-sales team to achieve ambitious...Local area$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...a team of strategists, data scientists, operators, creatives, designers, engineers, and architects... ...configuration, and go-live readiness.Enable successful customer adoption through...Local area$97k - $156k
...by the business needs of the team. The Customer Success Manager (CSM) partners closely... ...leverage the solution to achieve agreed upon operational priorities, leading to full business... ..., Consulting, Product Training and Enablement, Project Management, or Change Management...For contractorsWork at officeFlexible hours$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...managers or mentors for guidance on priority problems.Conduct enablement sessions on opportunity and case management, forecasting,...Full timeWork at officeLocal areaFlexible hours3 days per week$175k - $200k
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS... ...Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products...Contract work$132.89k - $166.11k
...is the intelligent finance platform that enables companies to spend smarter and move... ...founders and finance teams to accelerate operations, gain real-time visibility, and control... ...manual expense and accounting tasks for customers so they can focus on what matters most....Work at officeRemote workWork from home$26.08 - $38.4 per hour
...maximize their visibility, optimize their operations, and thrive on DoorDash. We pride... ...in client-facing sales roles, increasing customer satisfaction, retention, and product adoptionYou... ...and logistics company that started by enabling door-to-door delivery, and we are...Hourly payWork at officeLocal areaRemote workFlexible hours- ...Fountaineers as we empower our hundreds of customers and millions of frontline workers around... ...account growth and successSupport and enable customers with regular executive... ...identifying creative solutionsProven ability to operate effectively in a fast-paced environment...Remote workHome officeFlexible hours
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