Transfer Coord Specialist - PD

Virtua Health Transfer Center Coordinator

Location: Pennsauken - 6991 North Park Dr.

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Per Diem

Time Type: Part time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 0

Job Summary: Responsible for coordinating patient transfers into and out of all hospital acute care facilities while supporting patient logistics and bed flow operations. This role facilitates provider-to-provider communication, capacity coordination, and accurate documentation to ensure timely and appropriate patient placement. In addition, this position supports Emergency Management Communications, serving as a designated coordinator for plain-language overhead emergency announcements and managing emergency notifications through the Everbridge system. The Transfer Center Coordinator functions as a centralized communication resource during routine operations, emergency events, and disaster activations.

Position Responsibilities:

• Facilitates timely communication between referring facilities, accepting providers, nursing leadership, bed management, and ancillary departments.
• Utilizes the hospital EMR (Electronic Medical Record) system and other clinical information platforms to support patient logistics and transfer coordination.
• Coordinates inbound and outbound patient transfers between facilities in compliance with Emergency Medical Treatment and Active Labor Act (EMTALA) and hospital policy.
• Serves as a designated coordinator for plain-language overhead emergency announcements: Manages announcements related to medical emergencies, behavioral or security-related incidents, security alerts and threats, tornado warnings and severe weather alerts, facility emergencies, and internal disaster notifications.
• Maintains confidentiality and professionalism when handling sensitive patient and emergency information.
• Maintains situational awareness during emergency events and escalates issues to Emergency Management/ Clinical leadership as appropriate.

Position Qualifications Required:

Required Experience: 13 years of experience in patient logistics, transfer coordination, hospital operations, emergency communications.

Required Education: High School graduate or equivalent.

Graduate of a recognized Emergency Medical Technician-Basic Training Program preferred.

Training / Certification / Licensure: Experience using hospital EMR systems preferred. Experience using Everbridge or similar mass notification systems preferred.

Hourly Rate: $21.85 - $32.83 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.