Nurse Liaison, Home Infusion: Clinical & Sales Lead

About the Role The Clinical Nurse Liaison (CNL) position is a multifaceted registered nurse role with responsibilities to sales and marketing and to clinical operations. The CNL is responsible for developing and fostering long‑term relationships between Palmetto Infusion’s Home Infusion service line and the health‑care community in which it serves to achieve established territory financial goals. In addition, the CNL coordinates patient care requirements between the home infusion pharmacy, the healthcare agency or provider, and the patient. Schedule: Monday – Friday; 8:00 AM – 5:00 PM. Service Areas: Wilmington, NC, and may travel to other regions as needed. Minimum Qualifications BS in Nursing with 3 years of direct patient care experience or Associate’s Degree in Nursing with 5 years of direct patient care experience in a clinical setting, or a minimum of 3 years of direct patient care experience in an acute care, ambulatory infusion, home infusion, or home health setting. Active Registered Nurse license in the state(s) of practice. 3 to 5 years of nursing experience. BLS or obtain upon hire. Proficient with partner programs (i.e.: MS Outlook, Word, Excel). Ability to cope with ambiguous, changing environment while under pressure in a calm manner. Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team. Essential Functions Sales and Marketing Performs all phases of sales and marketing activities for assigned territory. Account focus includes hospitals, physicians, payors, and home health agencies controlled by one or more competitors or those referral sources with minimal account penetration, as well as existing territory business. Achieves total net revenue and profit (EBITDA) objectives for assigned territory with primary goal of bringing in new business to increase overall market share. Creates market development plans in concert with company goals/objectives. Clinical Infusion Services Patient assessment, education/teaching, implementation of physician orders, and development and revision of the Plan of Care and/or the Plan of Treatment. Monitoring patient response to therapy and respond to emergency patient needs. Communicates to supervisor, physicians and other health care providers, as appropriate, any changes in patients' condition. Maintains knowledge and proficiency in medical practices through continuing education, staff meetings, and workshops, and home study. Takes on call responsibility as assigned to provide 24‑hour availability according to protocols. About the Benefits Competitive Compensation Dental and Vision Insurance Company Life Insurance Voluntary Life and Disability Insurance Additional Voluntary Supplemental Plans Flexible Spending Account (Medical and Dependent Care) Health Savings Account 401(k) Retirement Plan Employee Assistance Program (EAP) Employee Discounts Ramsey SmartDollar Program Referral Program Tuition Assistance Paid Time Off 8 Paid Company Holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff. Other All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination. Equal Opportunity Employer We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr