Servicing Coordinator

Job Description

Job Description

SUMMARY:The Servicing Coordinator is responsible for maintaining complete and accurate mortgage servicing files, preparing servicing and transfer documentation and data, coordinating with internal departments to obtain missing documents, supporting loan boarding and servicing-retained activities, and ensuring deadlines are met through effective organization and cross-functional collaboration.ESSENTIAL JOB FUNCTIONS:Ensure all documents necessary for servicing are present and complete within the efolder.Prepare and send out inter-company reports and documents.Prepare and send out reports to vendors and GSE's related to interim servicing transfersUpload complete and accurate loan data to our interim online servicing system.Sort and prepare all necessary servicing documents for automated stacking sweep.Assists with servicing-retained projects or audits.Work quickly to make sure all boarding deadlines are met.Work with internal departments to locate missing documents.Crosstrain with the other servicing areas to provide backup as needed.Preparing and reviewing transfer documents to mortgage borrowers.Other duties as assigned by management.SKILLS & ABILITIES:Knowledge of servicing and loan origination docsFamiliarity with the mortgage processAbility to take direction and work closely in a team structureDetail-oriented with strong organizational skillsDemonstrate strong decision making, analysis and communication skillsDemonstrate strong writing skillsProficient with Microsoft Office Word, Excel and OutlookKnowledge of Ellie Mae's Encompass System a plusQUALIFICATIONS:High School Diploma or equivalent, required3 years of mortgage lending or related regulatory experience, preferredLoan Processor experience a plusWORK ENVIRONMENT:Office SettingHybrid SchedulePHYSICAL DEMANDS:Dexterity of hands to operate a computer keyboardReaching overhead above the shoulders and horizontally bending at the waist, climbing, kneeling, and stooping for installation of hardware and moreHearing and speaking to communicate and provide information to othersProlonged periods sitting at a desk and working on a computer