IT Desktop Technician

IT Desktop TechnicianBe part of a growing team in one of the largest technology and business services firms in the world. If you are a highly motivated, energetic, customer focused, and forward-thinking team player then we have an opportunity for you in our Office Support Services operation.• Expected to manage the office support services environment for all end user hardware, software and connectivity, conference room A/V, print services, as well as project work. • New hire and termination processing • Expected to be innovative, offer transformative concepts, lead upgrades and initiatives. • Expected to provide timely reporting on all aspects of the environment, and to provide Queue Management, Smart Hands support, and Asset Coordination services at site.• Minimum education: High School diploma• Must be able to work independently with no on site supervision• Must be a self-starter, who stays abreast of the latest technology, and has a passion for IT and providing great customer experience• Above average presentation, written and verbal communication skills. • Must provide collaborative and consultative guidance for innovations and initiatives.• Credentials should present several years of end user support experience, as well as high level technical experience/understanding of: Intune / Autopilot, Active Directory, general Systems Management, Networking, MAC, end user hardware devices (smartphones, laptops/desktops, tablets, etc.) as well as Microsoft operating systems platforms.• Must be willing and proactive in supporting Client Security, Computer Usage and Business Policies• Five years of experience in Microsoft Operating Systems to Windows 10, and End User Devices Hardware.• Minimum of 3 years of experience in Intel and Mac/Apple hardware, Intune, Android and iOS Operating Systems, Network connectivity and concepts• Needs ability to coordinate multiple Vendor Relationships• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, standing and walking• Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 40 poundsTogether, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.