Liability Claims Associate | Des Moines, IA | Hybrid Schedule

Liability Claims Associate | Des Moines, IA | Hybrid Schedule Primary Purpose of the Role: To analyze reported lower‑level workers’ compensation claims to determine benefits due, and to ensure ongoing adjudication of claims within company standards and industry best practices. Office Location / Schedule Des Moines, IA • Hybrid schedule Ideal Candidate We are looking for an enthusiastic candidate who thrives in a collaborative team environment, shows motivation and drive, is customer‑oriented, naturally empathic, and solution‑focused. Essential Responsibilities Handles lower‑level liability and/or physical damage claims under close supervision. Supports other claims representatives, examiners, and leads with larger or more complex claims as necessary. Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency. Communicates claim action/processing with claimant, client, and appropriate medical contact. Ensures claim files are properly documented and claim coding is correct. May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined‑period medical claims. Maintains professional client relationships. Qualifications Education & Licensing: High school diploma or GED required. Skills: Strong oral and written communication, computer literate (including Microsoft Office), organizational skills required. Experience: Clerical or customer service experience or an equivalent combination of education and experience preferred. 1 year basic claims experience preferred. Benefits Flexible work schedule. Referral incentive program. Career development and promotional growth opportunities. A diverse and comprehensive benefits offering including medical, dental, vision, 401(k) on day one. Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. #J-18808-Ljbffr