DOC Dixon CC Office Associate Visitor Coordinator

DOC Dixon CC Office Associate Visitor Coordinator

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services unit that is providing services for a growing population of individuals in custody. We encourage all qualified applicants to apply.

Essential Functions:

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.
• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.
• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
• Serves as back up to clerical staff in Clinical Services.
• Serves as back up receptionist for Clinical services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications:

• Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.
• Requires the ability to keyboard 45 words per minute.

Conditions of Employment:

• Requires ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen.
• The use of unauthorized drugs by an employee, regardless of the position held is prohibited.
• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department.
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.

Work Hours: See below 8am-4pm Mon-Fri, Sat/Sun off

Headquarter Location: Dixon Correctional Center 2600 N Brinton Ave, Dixon, Illinois, 61021

Work County: Lee

Agency Contact: Karmin Bush Email: View email address on click.appcast.io

Posting Group: Office & Administrative Support

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS:

Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success.

The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

As a IDOC employee, you are entitled to a robust benefits package that includes:

• Flexible work schedules in some program areas (flexible time and hybrid options)
• Health, life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays 13-14 days annually
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12-hour work schedules. (As applicable.)
• Employee Assistance Program and/or mental health resources