Customer Service Representative

Job Description

Job Description

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

As an Insurance Customer Service Representative, you will help a local Allstate agency by engaging with current customers and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customers understanding of the value of insurance and cultivate long-term relationships with trusted advice. The Jake West Agency is a fast-growing insurance agency focused on performance, professionalism, and long-term growth.

As an employee at our agency, you will receive:

Comprehensive on-the-job training. Get paid to learn!

A VERY lucrative compensation plan: Includes, salary, commission, and bonus!

Health Insurance and retirement account contribution with matching

Positive work environment.

Upward mobility with management and ownership opportunities.

Continued personal development including new licenses, training, and resume-building opportunities.

Compensation Plan:

Base salary, plus tiered commission structure based on performance.

Average employee total compensation is $55,000-75,000.

10 days of PTO a year, pro-rated. (ex. 6 months of employment = 5 days PTO)

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus based on performance

Work from Home

Responsibilities

Responsibilities:

Conduct policy reviews and answer questions for existing customers

Identify and qualify opportunities for new products

Help protect customers by offering Allstate products that will meet their needs

Educate customers on how to protect their families and assets

Provide a positive customer experience

Requirements

Job Qualifications:

Strong interest in an insurance or management career service experience preferred, but not required

No insurance experience required

Willing to obtain necessary Property and Casualty Insurance License to sell insurance upon hire (existing license is a plus!)

Confident, motivated individual who works well independently

Have excellent verbal and written communication skills

Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.