Central Fill Operations Lead

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Central Fill Pharmacy Operations Lead

About the Role

The Central Fill Pharmacy Operations Lead serves as a subject matter expert and hands-on operational lead supporting the safe accurate and efficient flow of pharmacy production and fulfillment activities.

This role coordinates daily workflows supports associate training maintains Standard Operating Procedures (SOPs) monitors operational performance researches pharmacy incidents and helps resolve day-to-day production issues. Youll partner closely with operations leadership to ensure production goals shipping commitments training requirements and applicable pharmacy procedures are consistently met.

What Youll Do

• Serve as an operational subject matter expert providing day-to-day guidance and support across central fill pharmacy operations.
• Create and coordinate daily work schedules and workflow to support production goals while meeting applicable state pharmacy requirements.
• Monitor production activity provide work direction and help troubleshoot operational issues that could impact safety quality accuracy or productivity.
• Maintain and support Standard Operating Procedures (SOPs) and help ensure operational processes are consistently followed.
• Support the sites training program including required company training operational training and refresher training.
• Research pharmacy incidents using operational data records and system information to help identify root causes and opportunities for corrective action.
• Lead internal shipping activities to meet contractual pickup times and validate shipping accuracy.
• Maintain and evaluate operational trackers records and reporting used by management to monitor business and operational performance.
• Partner with supervisors and team members to identify workflow improvements and support efficient consistent operations.

Basic Requirements

Minimum Education & Typical Experience or Equivalent Combination

• Typically requires 6 years of related experience
• Experience working in pharmacy operations central fill fulfillment production distribution or a similarly regulated operational environment.
• Experience using operational data reports or production metrics to identify and resolve issues.
• Experience working with documented procedures or Standard Operating Procedures (SOPs).

Preferred Skills/Experience

• Central fill mail-order specialty pharmacy retail pharmacy pharmaceutical distribution or healthcare operations experience.
• Experience coordinating daily workflow or providing work direction in a high-volume production or fulfillment environment.
• Experience supporting employee training cross-training or refresher training programs.
• Experience conducting root-cause analysis or researching operational quality or pharmacy incidents.
• Knowledge of pharmacy regulations quality standards and regulated operating procedures.
• Experience maintaining operational trackers KPIs production reports or other performance data.
• Experience with shipping order fulfillment production scheduling or logistics processes.
• Strong problem-solving organizational communication and attention-to-detail skills.
• Experience supporting continuous improvement or process improvement initiatives.

Work Environment & Physical Requirements

• On-site position supporting a central fill pharmacy operation.
• Regular interaction with pharmacy production fulfillment shipping and operations teams.
• Ability to work the designated site schedule and support daily operational requirements.

Physical Requirements (Lifting standing etc.)

• Lifting and carrying < 15lbs
• Occasional work in the warehouse (picking/packing etc.)
• Walking warehouse floor four to six hours per day

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson please click here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

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Required Experience:

Manager