Guest Service Consultant - Front Desk

Benefits 401(k) Company parties Dental insurance Employee discounts Free food & snacks Health insurance Vision insurance Professional and Safe Environment Flexible Schedules Steady Book of Business Beautiful Treatment Rooms Massage Heights Family Fund Paid Training Digital Work Environment Competitive pay with tips, commission, and bonus opportunities Schedule / Expected Work Hours 6–8-hour shifts Required 1 weekend shift Days and night shifts available Responsibilities Educate guests confidently and effectively about services and products. Achieve monthly sales targets for individuals and Retreats. Provide exceptional service by listening, communicating, and responding to guest’s needs. Excellent phone etiquette with an upbeat tone and strong articulation. Promote the therapeutic benefits of regular massage therapy and skin therapy. Develop and maintain positive relationships with members of the team and guests. Qualifications Exceptional guest service and communication abilities. Previous experience in sales, retail, or guest services is required. Proficient with basic computer software and quick to learn new systems. Fast learner with a positive and energetic demeanor. Strong critical thinking skills, especially in resolving customer conflicts. Passionate about interacting with people and consistently delivering outstanding service. Thrives in collaborative team settings. #J-18808-Ljbffr Massage Heights Indianapolis