Business Systems Analyst - Health Plan

Req ID:375261NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Business Systems Analyst - Health Plan to join our team in Baton Rouge, Louisiana (US-LA), United States (US).Senior Business Analyst – Health PlanSr. BA for US healthcare project to assist assigned clients with development of initial and/or final business case proposals for submission to the appropriate review and approval authority. Proposal development includes the project scope definition, objectives, and estimated resource requirements, costs and benefits and timelines. Assist business owners in development and documentation of business requirements, functional specifications and test cases during project implementation. Developing and implementing solutions that align with business needs and healthcare regulations. The Business Analyst monitors and assists with skill development of project analysts assigned to support his/her project related assignments.Job DutiesResponsible for facilitating meeting with organization Evaluating and designing healthcare processes for better efficiency and outcomes. Responsible for importing, cleansing, transforming, validating and analyzing data with the purpose of understanding or making conclusions from the data for data modeling, data integration and decision-making purposes.Communicating with internal and external stakeholders to ensure alignment and buy-in. Good exposure to the data model and concepts of Data warehouse to create ETL jobs for dimension and fact tables.Gathering and integrating health-related data from various sources (e.g. cost and claims or clinical data)Analyzing data and building models to discover market trends/patternsPresenting and explaining information to upper management for suggesting improvements and adding value to the business Suggesting ways to increase the quality of healthcare and reduce costs at the same time (e.g. money spent on R&D)Presenting and explaining information in an easy-to-understand way (e.g. budgeting reports)Building data and information models to capture a wide range of healthcare operationsCreating and validating record-keeping processesCollaborating with internal teams and upper management to implement the necessary improvements and upgrades in the systemTypicalConducting interviews and workshops to understand business needs.Developing use cases, scenarios, and business process descriptions.Analyzing existing systems and processes to identify areas for improvement.Collaborating with technical teams to implement solutions.Testing and validating new systems and processes.Presenting findings and recommendations to stakeholders.Providing training and support to end-users. Skills and Qualifications:5 years minimum experience.ITSM implementation experience or ServiceNow specific implementation experience is mandatory3 years experience with ITSM/ServiceNow3 years experience supporting Infrastructure based projects.3 years experience with data analysis tools and techniques.5+ years of Experience with Business Process Tools like Visio.3+ years of experience in Azure DevOpsStrong analytical and problem-solving skills.Knowledge of healthcare industry regulations and standards required.Strong SQL or Excel skills, with aptitude for learning other analytics toolsprevious experience creating detailed documentation of business processes, requirements, and solution designs. Excellent communication and interpersonal skills.Project management experience.Ability to work in a fast-paced environment.Knowledge of relevant software and technologies (e.g., EHR, BI tools). About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:06/08/2026Department:Staffing - HP, Prov & LS (PAS) - 1022210015