Service Advisor
Max Motors Dealerships
Job Description
Job Description
Overview
Join our team at Max Motors Dealerships as a key member of our customer service department. This position is ideal for individuals who thrive in a fast-paced environment and enjoy engaging with customers to provide exceptional service.
Key Responsibilities- Act as the primary point of contact for customers, addressing their needs and concerns.
- Assist customers with service inquiries, scheduling appointments, and providing updates on vehicle status.
- Collaborate with technicians to ensure smooth operations and timely service delivery.
- Prepare service estimates and explain repair options to customers.
- Handle customer complaints professionally and work towards satisfactory resolutions.
- Proven experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to work under pressure and handle multiple tasks.
- Basic understanding of automotive services and repairs is an advantage.
- Previous experience as a service advisor or in a similar role.
- Familiarity with automotive software and tools.
- Certifications related to customer service or automotive knowledge.
Vacancy posted 7 days ago
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