Certified Application Assistant

POSITION SUMMARY:

Provide outreach to community members and in reach to ECDHD/GNCHC patients/clients on the health insurance Marketplace Exchanges and the Nebraska Medicaid Program. Assist uninsured patients/clients by determining eligibility to apply for the Marketplace Exchanges and Nebraska Medicaid Program and assisting with the application for those programs.

ESSENTIAL JOB FUNCTIONS:

• Educate and inform individuals about the availability of the Marketplace Exchanges and the     Nebraska Medicaid Program.
• Assist and assess uninsured individuals for eligibility in the Marketplace Exchanges and the Nebraska Medicaid Program and assist them in completing the appropriate application.
• Provide information to patients/clients about existing health insurance brokers and other health insurance resources as needed.
• Follow up with potential enrollees and applicants to ensure program enrollment.
• Provide monthly data regarding application and enrollment statistics.
• Initiate contact with uninsured individuals through outreach activities to community agencies, community gatherings, neighborhoods and other appropriate venues.
• Participate in required state and federal trainings related to the Marketplace Exchanges and Nebraska Medicaid Program.
• Maintain confidentiality of client information and provide a supportive and understanding environment for all patient/client interactions.
• Perform other duties as assigned.

EDUCATION:

• GED required or High School Diploma.
• Bachelor Degree in Healthcare Administration, Business or related field or equivalent work experience preferred.

CERTIFICATIONS:

• Ability to receive Certified Application Counselor certification.

REQUIRED SKILLS:

• Previous experience working with Nebraska Medicaid.
• Proficient with Microsoft Office Suite or related software.
• Ability to work well with individuals of diverse socioeconomic, cultural and intellectual backgrounds.
• Effective oral and written communication skills.
• Able to exhibit a high leve l of confidentiality.
• Excellent organizational skills.
• Proactive and independent with the ability to take initiative.

PREFERRED SKILLS:

• Previous knowledge enrolling individuals into the Nebraska Medicaid Program.
• At least two-years’ experience within community service, health care or social service organization desired.
• Bi-lingual preferred.

PHYSICAL REQUIREMENTS:

• Ability to perform the essential functions of the position, which may include prolonged periods of sitting or standing.
• Ability to occasionally bend, lift, stoop, and stretch as needed.
• Sufficient visual acuity and hearing to perform job tasks effectively.
• Ability to operate standard office equipment, including a computer, keyboard, telephone, and copier, requiring hand-eye coordination and manual dexterity.
• Ability to lift and carry items weighing up to 35 pounds on an occasional basis.

LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related requirements and to perform other job-related duties requested by East Central District Health Department/Good Neighbor Community Health Center in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

FTCA liability protection for medical malpractice is afforded to covered individuals by virtue of their working relationship with GNCHC, a FTCA covered entity when they are performing covered activities.

I have read and understand the duties and responsibilities for which I am responsible. The duties, responsibilities and minimum requirements have been reviewed with me and I have received a copy.