Dispatcher

Dispatcher Public Safety Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred. Essential Functions: Monitors and responds to all radio communications; interacts with all persons in a courteous and respectful manner; responds immediately to all requests for service. Operates the University's central alarm system (emergency phones, opening and closing of electronic doors, fire, and burglar alarms). Operates and maintains the state National Crime Information Center computer; queries system for criminal histories, stolen vehicles, and property, and distributes information through chain of command. Monitors all CCTV monitoring equipment within the communication room. Maintains all files and paperwork documentation as directed. Assesses dispatch media log, notifies supervisor of shift report of media log. Records personnel who have called off work; notifies administration and supervisors. Assists with dispatcher duties when necessary; answers emergency calls when necessary; enters appropriate data into the Department's record management system. Performs special projects as needed. Physical Effort: Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction, and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred. The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Union Eligible.Police.Dispatcher Campus Pittsburgh Minimum Education Level Required High School Diploma/GED Minimum Years of Experience Required 1