Dispatcher

Dispatcher Public Safety

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred.

Essential Functions:

• Monitors and responds to all radio communications; interacts with all persons in a courteous and respectful manner; responds immediately to all requests for service.
• Operates the University's central alarm system (emergency phones, opening and closing of electronic doors, fire, and burglar alarms).
• Operates and maintains the state National Crime Information Center computer; queries system for criminal histories, stolen vehicles, and property, and distributes information through chain of command.
• Monitors all CCTV monitoring equipment within the communication room.
• Maintains all files and paperwork documentation as directed.
• Assesses dispatch media log, notifies supervisor of shift report of media log.
• Records personnel who have called off work; notifies administration and supervisors.
• Assists with dispatcher duties when necessary; answers emergency calls when necessary; enters appropriate data into the Department's record management system.
• Performs special projects as needed.

Physical Effort:

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction, and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred.

The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Union Eligible.Police.Dispatcher Campus Pittsburgh Minimum Education Level Required High School Diploma/GED Minimum Years of Experience Required 1