Associate, Selling

Sales Associate

Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. Directly impact our business by building your unique presence as a style advisor and finding creative ways to entice our customers to return for a personalized shopping experience. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine!

Recommend, select, and help locate or obtain merchandise based on customer needs and desires

Be familiar with store inventory to provide customers with best product knowledge

Consistently greet customers and educate them on current promotions

Foster repeat business by building relationships with customers and promoting Saks credit card

Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards

Resolve customer issues through aligning to the core values of trust, integrity and respect

Achieve individual and store goals for sales, customer acquisition and loyalty program participation

Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed

Complete the markdown process with urgency and accuracy in accordance to company standards

Participate in store programs and selling events

Maintain the proper display of merchandise in the store, ensuring they comply with brand standards

Adhere to Asset Protection control and compliance procedures

Support the store's shortage and theft awareness program through reporting methods provided by the company

Efficiently complete tasks or special projects assigned by store leadership

High school diploma or equivalent

Experience in a retail, customer service, or sales environment

Proven sales track record and results driven mindset

Competitive drive and entrepreneurial confidence to succeed

Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships

Thorough knowledge of the fashion industry and a passion for sharing your expertise

Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Flexibility to work evenings, weekends and public holidays

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Salary Range $15.00 - $18.90*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.