Head of Operations

Lauder Institute Alumni Association (LIAA) ~60-80 hours/month | U.S. Based

Remote/Possible Hybrid Work | Mission-Driven Nonprofit

LIAA is seeking an energetic part-time Head of Operations. The ideal candidate is strategically

minded, tech savvy, and has a successful track record of planning and executing projects with

limited direction. Project management skills are a must. Reporting to the Board President, this is

the operational backbone of LIAA—driving programs, engagement, administration, and

governance in alignment with our mission. (This is a 1099 independent contractor role).

Program Development & Execution – 45% of role

● Leads alumni programming and engagement initiatives in accordance with LIAA’s goals

and guidelines and in collaboration with LIAA Board, committees and volunteers.

● Engages volunteers (Class Captains, Lauder Regional Ambassadors) and Lauder

stakeholders to develop scalable initiatives and events (e.g., webinars, affinity groups,

in-person events).

● Acts as the point of contact for LIAA programming events by alumni, the Institute,

Lauder/Wharton External Affairs (‘EA”), Class Captains, Lauder Regional Ambassadors.

Marketing & Engagement – 20% of role

Enhances LIAA’s image to expand interest and support of LIAA’s Mission and Goals.

● Develops plan and coordinates all marketing: communications, website, newsletters,

announcements, and social media.

● Proactively updates LIAA website, LinkedIn, WhatsApp and other marketing channels to

drive engagement.

Operations/Admin/Oversight of Consultant(s) – 15% of role

● Fosters a positive and productive LIAA environment, including alumni community, volunteers,

and Board members.

● Oversees the day-to-day operations & programming execution: calendars, databases,

committee lists, and tech tools.

● Supervises consultants, manages deliverables, and optimizes systems for efficiency

through strong tech-savvy skillsets.

● Actively engages in assessing whether better technology databases and systems exist to

improve operations and reduce costs

Financial Stewardship – 10% of role

● Actively supports the Treasurer and Finance Committee with budget tracking, contract

review, and risk management and behaves in a financially responsible manner.

● Collaborates on Strategic, Operating and Financial plans in conjunction with the Board.

Board Relations/Governance/Professionalization/Fundraising – 10% of role

● Collaborates with & supports Board initiatives and strategic direction.

● Attends Board meetings and provides monthly Board updates.

● Supports Board Fund Raising Chair.

Qualifications & Skills

● U.S. based (ideally East Coast) with the ability to legally work in the U.S.

● Minimum Bachelor’s degree required; nonprofit or alumni association experience and

mindset strongly preferred.

● Resourceful, detail-oriented, and solutions-driven with a track record of supporting

mission-driven organizations.

● Excellent written and verbal communication skills; ability to engage diplomatically with

alumni, volunteers, and institutional partners.

● Highly organized with proven ability to independently manage multiple projects / deadlines.

● Strong proficiency in Google Workspace, Microsoft Office and association management

systems (e.g. Wild Apricot).

● Strong command of Google Drive’s features, functionalities, and tools.

● Tech savvy with ability to troubleshoot and adapt quickly.

● Does not need to be a member of the Lauder Institute community.

Send resume and cover letter to View email address on click.appcast.io